Hi, I’m
JOYJIT GHOSAL
Assistant Branch Head
D.O.B-23/04/1993
Summary
Results-oriented Assistant Branch Manager with extensive experience developing high net worth client relationships and referral networks. Top-performer with track record of consistently meeting or exceeding sales goals. Talented at educating customers on banking services and products and recommending best options to meet long- and short-term needs.
Overview
9
years of professional experience
54
years of post-secondary education
8
Certifications
Work History
Bandhan Bank ( Manager)
Assistant Branch Manager
12.2022 - Current
Job overview
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Axis Bank ( Deputy Manager)
Customer Relationship Officer
03.2020 - 11.2022
Job overview
- Managing branch business with key focus on top line and bottom line profitability by ensuring optimal utilisation of available resources
- Building and maintaining healthy business relations with corporate and HNI clients, ensuring customer satisfaction by achieving delivery & service quality norms, :
- Responsible for handling business of Banking Products mainly CASA,Term Deposits, Loans, Mutual Fund,General
- Responsible for handling all the administrative functions, business growth & enrichment of the designated branch
- Provided prompt customer service and acquired prospective clients for both asset & liability business
Indusind Bank (Deputy Manager)
Key Account Manager
12.2018 - 03.2020
Job overview
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Supported sales and reporting for large and medium-sized accounts.
- Developed and delivered presentations to key customers to position products and services.
HDFC Bank ( Assistant Manager)
Personal Banker
04.2015 - 12.2018
Job overview
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Education
Suresh Gyan Vihar University Rajasthan
Master Of Business Administration from Finance
07.2022 - 07.2024
New Alipore CollegeUniversity Of Calcutta
Bachelor of Commerce
01.2011 - 01.2013
Fatepur Srinath Institution
HIGHER SECONDARY
Gotalahat High School
Secondary
01.1998 - 01.2008
Skills
Financial Product Sales
undefinedCertification
Tour with Branch banking head Goa
Additional Information
I hereby declare that the above written particulars are true to the best of my knowledge and beliefs.
Timeline
Highest TD growth and bulk Mf champion
10-2023
Pan india 3 resources in life insurance
04-2023
Highest growth in NTB fund
01-2023
Assistant Branch Manager
Bandhan Bank ( Manager)
12.2022 - Current
Suresh Gyan Vihar University
Master Of Business Administration from Finance
07.2022 - 07.2024
Bulk TD booked 2 cr
01-2022
Customer Relationship Officer
Axis Bank ( Deputy Manager)
03.2020 - 11.2022
MDRT domestic and highest value in portfolio
01-2020
Key Account Manager
Indusind Bank (Deputy Manager)
12.2018 - 03.2020
Highest no sip done in a month pan india single resource
01-2018
MDRT domestic
01-2017
Tour with Branch banking head Goa
01-2016
Personal Banker
HDFC Bank ( Assistant Manager)
04.2015 - 12.2018
New Alipore College
Bachelor of Commerce
01.2011 - 01.2013
Gotalahat High School
Secondary
01.1998 - 01.2008
Fatepur Srinath Institution
HIGHER SECONDARY
01.2010
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