Joyraj Thiyam
Experienced Sales Leader
2016 Caltra Cres, Ottawa
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
2
2
years of professional experience
Work History
Sales Representative
Bata Company
Bishnupur
05.2023 - 08.2023
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
Bank Teller
State Bank of India
Imphal
09.2022 - 04.2023
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
Customer Service Representative
Khoihee Industries
Imphal
12.2021 - 06.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Sales Associate
Likla Bakery
Imphal
02.2021 - 11.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Diploma in Business Marketing -
Algonquin College
Ottawa04.2025
Certificate Program in Personality Development -
The Oratory Academu
Manipur, India08.2023
High School Diploma -
Herbert School
Manipur, India06.2022
Skills
- Client Service
- Lead Prospecting
- Records Management
- Revenue Generation
- Sales Development
- Competitor Research
- Account Development
- Account Management
- Lead Generation
- Customer Service
- Account Servicing
- Sales Closing
- Customer Retention
- Promotional Planning
Languages
Hindi, English, Manipuri
First Language
Timeline
Sales Representative
Bata Company
05.2023 - 08.2023
Bank Teller
State Bank of India
09.2022 - 04.2023
Customer Service Representative
Khoihee Industries
12.2021 - 06.2022
Sales Associate
Likla Bakery
02.2021 - 11.2021
Diploma in Business Marketing -
Algonquin College
Certificate Program in Personality Development -
The Oratory Academu
High School Diploma -
Herbert School
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