Juan Martinez
Hammond,IN
Summary
Dedicated Team Leader with expertise in quality assurance, issue resolution, and interpersonal communication. Proficient in project management, personnel training, and production scheduling. Strong leadership in setting work standards, promoting punctuality, and ensuring high-quality performance.
Overview
24
24
years of professional experience
Work History
Team Leader
Keller heartt
07.2020 - Current
- Lead and coordinate team activities to ensure efficient project completion.
- Developed strategies for conflict resolution and problem-solving among team members.
- Conducted performance reviews to track team progress and individual development.
- Ensured policy adherence by monitoring daily workflows.
- Facilitated weekly staff meetings to review progress, discuss challenges, and brainstorm solutions.
- Collaborated cross-departmentally to ensure organizational alignment on goals.
- Resolved customer complaints, maintaining high service standards and fostering loyalty.
- Encouraged team empowerment, improving customer satisfaction, retention, and growth.
Driver Sales Representative
Aramark
05.2000 - 10.2020
- Delivered products promptly and safely, building customer trust through reliable service.
- Developed and maintained strong relationships with customers to drive repeat business.
- Adhered to all safety regulations and performed regular vehicle inspections.
- Assisted in loading/unloading goods and monitored inventory stock levels.
- Managed routes and communicated with dispatch to optimize deliveries.
- Verified order accuracy and maintained product displays according to company standards.
- Continuously exceeded sales targets, contributing to regional profitability.
- Handled financial transactions, recorded daily sales, and maintained delivery logs.
Education
High School Diploma -
Gage Park High School
Chicago, ILSkills
- Team Leadership & Coaching
- Project & Workflow Management
- Conflict Resolution
- Documentation & Reporting
- Shift & Work Scheduling
- Customer Relations & Retention
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Keller heartt
07.2020 - Current
Driver Sales Representative
Aramark
05.2000 - 10.2020
High School Diploma -
Gage Park High School
Similar Profiles
JESSE E. OLIVER JR.JESSE E. OLIVER JR.
Certified Forklift Driver at Keller-HearttCertified Forklift Driver at Keller-Heartt
Andy RayAndy Ray
Attorney at Keller & KellerAttorney at Keller & Keller
Isabella BarriosIsabella Barrios
Real Estate Agent at Keller WilliamsReal Estate Agent at Keller Williams