Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Jubair Saifi

Meerut

Summary

Dynamic professional with a proven track record at ICICI Prudential Life Insurance Co. Ltd, excelling in customer relations and operational strategy development. Adept at enhancing customer satisfaction and fostering relationships, I leverage my sales expertise and relationship-building skills to drive business success and support team growth.

Overview

6
6
years of professional experience

Work History

Assistant Manager

ICICI Prudential Life Insurance Co. Ltd
Meerut
06.2019 - Current
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Customer Satisfaction Representative

Hero Motocorp
Meerut
04.2019 - 05.2019
  • Worked as an intern in sales and customer satisfaction.

Education

MBA -

Vidya University
Meerut
03-2019

B.com - Financial Accounting

Meerut College
Meerut
03-2017

Intermediate Certificate - Accounts

Faiz-E-Aam Inter College
Meerut
04-2014

High School Diploma -

SSD Boys Inter College
Meerut
03-2011

Skills

  • Sales expert
  • Relationship-building efficiency
  • Customer relations
  • Customer service and satisfaction

Languages

Hindi
First Language
English
Proficient (C2)
C2
Urdu
Intermediate (B1)
B1

Affiliations

  • Singer
  • Cricketer

Accomplishments

  • Awarded with the best performer in sales for the financial years 2021, 2023 and 2025

Timeline

Assistant Manager

ICICI Prudential Life Insurance Co. Ltd
06.2019 - Current

Customer Satisfaction Representative

Hero Motocorp
04.2019 - 05.2019

MBA -

Vidya University

B.com - Financial Accounting

Meerut College

Intermediate Certificate - Accounts

Faiz-E-Aam Inter College

High School Diploma -

SSD Boys Inter College

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Jubair Saifi