Academic Counselor (Sales)
VEDANTU INNOVATIONS PVT. LTD.
07.2021 - 11.2021
- Conducted engaging and informative online sessions with prospective students and their parents, providing detailed information about educational programs and addressing any questions or concerns.
- Built strong rapport with customers by actively listening to their needs, understanding their goals, and offering personalized solutions to meet their requirements.
- Demonstrated exceptional persuasive skills in closing sales and securing enrollments in educational courses, consistently exceeding monthly sales targets.
- Cultivated lasting relationships with students and parents, serving as a trusted advisor throughout their learning journey and ensuring a positive customer experience.
- Collaborated with cross-functional teams to coordinate marketing initiatives, develop promotional materials, and implement strategies to attract new customers and retain existing ones.
- Utilized effective communication and negotiation techniques to resolve customer issues, handle objections, and drive customer satisfaction.
- Analyzed market trends and competitor activities to identify opportunities for business growth and enhance sales strategies.
