Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judd Cripe

Goshen

Summary

12 years experience in customer service to dealers, retails and service centers throughout the US and Canada

6 years experience in production of RV's

Numerous years in the construction field commercially and residential, plus 5 years construction knowledge in the US Navy.

Overview

20
20
years of professional experience

Work History

Warranty

Forest River
02.2012 - Current
  • Enhanced warranty claim processing efficiency by streamlining workflow and optimizing data entry procedures.
  • Reduced processing errors with meticulous attention to detail and thorough documentation of warranty claims.
  • Expedited claim resolution for customers by effectively prioritizing urgent cases and providing timely updates.
  • Managed high-volume caseloads, maintaining accuracy and promptness in warranty claim processing.

Quality Control Inspector

Lippert Components
04.2010 - 02.2012
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Production Worker

Cross Roads RV
01.2004 - 03.2010
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.

Education

No Degree - Business Administration And Management

Indiana Tech
Elkhart, IN

Skills

Deal with customers on a daily basis including dealers and retails

Technical support to dealers on problem solving issues that may occur

Complete claims submitted by dealers to resolve issues

File and produce paperwork for dealers, service centers, and retails to compensate for expenses

Timeline

Warranty

Forest River
02.2012 - Current

Quality Control Inspector

Lippert Components
04.2010 - 02.2012

Production Worker

Cross Roads RV
01.2004 - 03.2010

No Degree - Business Administration And Management

Indiana Tech

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Judd Cripe