Accomplished HR Professional with a proven track record at the Indiana State Office of Technology and Ascension, specializing in PeopleSoft 9.2 and UKG PRO WFM. Excelled in multi-state payroll and project implementation, demonstrating strong leadership and continuous improvement skills. Achieved significant process enhancements, impacting over 30,000 employees.
Overview
14
14
years of professional experience
Work History
Sr. Application System Analyst
Indiana State Office of Technology
Indianapolis
03.2020 - Current
Oversaw PeopleSoft 9.2 HCM Implementation project with focus on Payroll and Time and Labor modules.
Led the PeopleSoft 9.2 Time and Labor module ensuring support for bi-weekly payroll.
Collaborated with business partners to document processes.
Partnered with the State Comptroller’s office to address and solve any complications in time reporting throughout the pay cycle.
Conducted comprehensive testing while implementing innovative solutions for configuration adjustments.
Oversaw transition of 7,000 employees and contingent workers to UKG.
Managed employee inquiries and issues through Vfire for efficient use of PeopleSoft and UKG applications.
Monitored and maintained interface files linking PeopleSoft, UKG Pro WFM, Agile, and CODY systems for accurate time reporting.
Time & Attendance Supervisor
Ascension Ministry Service Center
Indianapolis
09.2017 - 03.2020
Led more than 10 associates in managing Payroll, Payroll Tax, Benefits, Special Deductions, and Garnishments.
Ensured prompt and accurate completion of bi-weekly payroll for over 180,000 employees.
Guaranteed precision in payroll tax filings with all relevant authorities on established schedules.
Coordinated payroll tax compliance for multi-state operations involving more than 140 FEINs.
Managed accurate execution of 180,000+ W-2 filings for Ascension's annual payroll.
Supervised efforts aimed at optimizing workflow improvements.
Coordinated efforts with Project Managers and Automation Specialists to enhance operational efficiency.
Manage daily payroll operations.
Completed company sponsored Coaching Strategy Clinics
Senior Pay, Time, & Attendance Analyst
Ascension Ministry Service Center
Indianapolis
12.2015 - 09.2017
Directed team of 5 Payroll Analysts to ensure accurate and timely bi-weekly payroll processing.
Coordinated efforts within small team to execute timely and accurate payroll for over 150,000 employees.
Collaborated extensively with local health ministry Compensation and HR teams.
Coordinated effectively with management personnel to accomplish project goals.
Streamlined processes through the PeopleSoft 9.2 upgrade, UKG WFC upgrade, Benefit Deduction Automation, and ACH Direct Deposit Automation projects.
Liaised across departments to integrate workflows among key organizational stakeholders.
Handled complex cases, including Ad Hoc, retro, and severance payments, benefits adjustments, compensatory travel, deferred compensation, and overpayment recovery.
Ensured precise handling of payroll adjustments during year-end.
Achieved top-tier company recognition.
Time & Attendance Analyst II
Ascension Ministry Service Center
Indianapolis
06.2015 - 12.2015
Resolved issues pertaining to UKG Timecard via ServiceNow.
Collaborated effectively with local health ministry Master Timekeepers, Managers, and Supervisors.
Administered bi-weekly payroll operations for multiple local health ministries using UKG and PeopleSoft systems.
Adjusted on-cycle pay lines as necessary.
Performed regular daily management of Off-Cycle checks.
Collaborated with HR and Compensation teams to secure necessary approvals.
Provided support to senior staff and supervisors on escalations.
Drafted detailed Work Instructions for streamlined internal processes.
Facilitated daily communication with health ministry associates through various platforms to address payroll and timekeeping concerns.
Time & Attendance Analyst 1
Ascension Ministry Service Center
Indianapolis
08.2014 - 06.2015
Performed verification of employment forms processing for requesting employees.
Processed adjustments related to benefits within on-cycle payroll timelines.
Managed and prioritized various ServiceNow incidents to ensure swift resolution.
Resolved employee issues related to pay discrepancies and time management at health ministries.
Handled updates for employee direct deposit information.
Monitored and documented daily ACH activities ensuring accuracy and timeliness.
Audit Department Manager
Fry’s Electronics
Fishers
08.2012 - 08.2014
Processed and managed weekly payroll for over 150 employees utilizing Kronos and Ultipro systems.
Supervised team of four to ensure operational efficiency.
Conducted scheduling, training, and performance management of a small staff.
Collaborated with Store Manager and Loss Prevention Manager to perform quarterly inventories.
Count, organize, and prepare cash deposits of up to $50,000 on a daily basis.
Conduct quarterly inspections of Fry's Café.
Handled weekly inventory and reconciliation of $10,000 cash reserve.
Collaborated with Front Check-Out Manager to balance daily earnings and receipts.
Collaborated with Receiving and Loss Prevention Managers to audit inventory and receiving processes.
Participated in weekly video conferences with over 35 peers and 3 Regional Managers.
Assisted Regional Manager in conducting quarterly evaluations to boost business success.
Customer Service Sales Manager
Fry’s Electronics
Fishers
01.2011 - 08.2012
Managed daily store functions as the third in command.
Navigated and resolved complex customer issues.
Managed and oversaw work of 10 hourly employees.
Coordinated work schedules, facilitated training sessions, and monitored productivity.
Facilitated effective communication with customers.
Optimized workflows in the returns department to enhance productivity.
Engaged directly with clients, driving profitability and ensuring satisfaction.
Education
Mechanical Design
Ivy Tech Community College
05.2004
Turf Management
Purdue University
05.2001
Core 40 Diploma - General Studies
Harrison High School
05.2000
Skills
PeopleSoft 92
UKG Pro WFM/ UKG Workforce Central
Microsoft Suite
Multi-State Payroll
Project Implementation
Manager/ Supervisor
Continuous Improvement
Customer Service
Timeline
Sr. Application System Analyst
Indiana State Office of Technology
03.2020 - Current
Time & Attendance Supervisor
Ascension Ministry Service Center
09.2017 - 03.2020
Senior Pay, Time, & Attendance Analyst
Ascension Ministry Service Center
12.2015 - 09.2017
Time & Attendance Analyst II
Ascension Ministry Service Center
06.2015 - 12.2015
Time & Attendance Analyst 1
Ascension Ministry Service Center
08.2014 - 06.2015
Audit Department Manager
Fry’s Electronics
08.2012 - 08.2014
Customer Service Sales Manager
Fry’s Electronics
01.2011 - 08.2012
Mechanical Design
Ivy Tech Community College
Turf Management
Purdue University
Core 40 Diploma - General Studies
Harrison High School
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Chief Administrative Officer/Deputy Director at State of Indiana, Office of TechnologyChief Administrative Officer/Deputy Director at State of Indiana, Office of Technology