Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JUDE FERNANDEZ

JUDE FERNANDEZ

BANGALORE

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

13
13
years of professional experience

Work History

Operations Manager

YOGABAR
BANGALORE
02.2024 - 05.2024
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Built strong operational teams to meet process and production demands.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Motivated and evaluated personnel for performance improvement and goal achievement.

Area Manager

HAPPILO
BANGALORE
02.2020 - 02.2024
  • Analyzing market trends
  • Developing sales strategies
  • Identifying opportunities for business growth
  • Delivering presentations to potential and existing customers
  • Evaluating the performance of the sales team
  • Preparing concise sales reports
  • Developing and modifying customer frequency plans as needed
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Boosted team morale and overall revenue by creating sales contests.

Manager

BABYHUG
BANGALORE
04.2018 - 01.2020
  • Recruiting and hiring
  • Setting quotas
  • Evaluating and adjusting performance
  • Developing processes that drive sales
  • Generating leads
  • Building client relationships
  • Setting targets to hit or exceed revenue forecasts
  • Meeting customer needs
  • Providing training opportunities
  • Motivating the team

Manager

VIVO
BANGALORE
12.2016 - 03.2018
  • Providing guidance
  • Creating sales plans
  • Analyzing data
  • Setting sales goals
  • Assigning sales territories
  • Building our team
  • Providing training opportunities
  • Motivating the team
  • Managing accounts

Manager

UNIVERCELL
BANGALORE
11.2013 - 10.2016
  • Planning: Setting goals and determining the best way to achieve them
  • Hire and train employees
  • Create and implement business strategies
  • Delegate tasks to team members
  • Conduct performance reviews
  • Make decisions for their department
  • Act as a line of communication with high-level executives

Brand Promoter

TATA DOCOMO
BANGALORE
01.2011 - 10.2013
  • Increasing customer acquisition levels
  • Making product presentations
  • Generating sales prospects
  • Maintaining promotional stands clean and organized
  • Providing information to potential customers

Education

I.R.POLYTECHNIC DIPLOMA -

01.2014

S.S.L.C -

01.2010

Skills

  • Business Development
  • Marketing
  • Customer Service
  • Business Planning

Languages

English
First Language
KANNADA
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1

Timeline

Operations Manager

YOGABAR
02.2024 - 05.2024

Area Manager

HAPPILO
02.2020 - 02.2024

Manager

BABYHUG
04.2018 - 01.2020

Manager

VIVO
12.2016 - 03.2018

Manager

UNIVERCELL
11.2013 - 10.2016

Brand Promoter

TATA DOCOMO
01.2011 - 10.2013

I.R.POLYTECHNIC DIPLOMA -

S.S.L.C -

JUDE FERNANDEZ