Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Store ManagerBusiness HeadRestaurant ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Bengaluru, Karnataka
Open to relocation: No
Open To Work
Jude Francis
Bengaluru
Work Preference
Summary
Hospitality professional with over 8 years of experience in restaurant operations and customer service, including an assistant manager role at Smoor – Bliss Chocolates in Bengaluru and international experience in Kuwait. Expertise in team leadership, training, scheduling, inventory management, cash handling, sales tracking, cost control, and daily operations management. Proven ability to lead teams, enhance customer satisfaction, and uphold high service standards.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Smoor - Bliss Chocolates
Bangalore
11.2021 - Current
- Appointed, inducted, and mentored new staff members to enhance team performance.
- Scheduled shifts and assigned tables to optimize waitstaff efficiency.
- Resolved customer inquiries and grievances professionally to ensure satisfaction.
- Conducted payroll activities accurately and within required timelines.
- Procured inventory items by analyzing sales trends and adhering to company guidelines.
- Monitored store inventory levels to maintain adequate supplies.
- Maintained detailed records of daily, weekly, and monthly costs, ensuring balanced cash registers.
F&B Associate
Mais Alganim Restaurant
04.2017 - 12.2020
- 3yrs and 8 months of work experience
IT Trainee
Country Inn and Suites by Carlson
Candolim
04.2015 - 10.2015
- Completed 6 months of IT training in a 4 star deluxe hotel
Machinist
Indo-US Mim. Tech
01.2010 - 01.2014
- 4 yrs of work experience
Education
Diploma in Hotel Management & Catering Technology -
St. Joseph's Institute
Belgaum, Karnataka10-2015
P.U.C -
Bangurnagar Composite Pre-University College
Dandeli01-2007
S.S.L.C -
St. Michael's School
Dandeli01-2005
Skills
- Restaurant Operations Management
- Team Leadership & Training
- Staff Scheduling
- Customer Service & Guest Relations
- Inventory & Stock Control
- Cash Handling & Reconciliation
- Sales & Cost Monitoring
- Daily Operations Reporting
- Complaint Resolution
- Health & Safety Compliance
- Vendor Coordination
Languages
- English
- Hindi
- Kannada
- Konkani
- Tamil
Timeline
Assistant Manager
Smoor - Bliss Chocolates
11.2021 - Current
F&B Associate
Mais Alganim Restaurant
04.2017 - 12.2020
IT Trainee
Country Inn and Suites by Carlson
04.2015 - 10.2015
Machinist
Indo-US Mim. Tech
01.2010 - 01.2014
Diploma in Hotel Management & Catering Technology -
St. Joseph's Institute
P.U.C -
Bangurnagar Composite Pre-University College
S.S.L.C -
St. Michael's School