Judith Namratha
Senior Partner Services Manager
Bengaluru,KA
Summary
I am a results-oriented, customer service-focused Account Manager, with 11 years’ experience in developing sales and business strategies with the product vision, leadership and tenacity to successfully deliver innovative decisions to improve quality of customer service, productivity and profitability.
Overview
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Software Engineer
SAARA EMBEDDED PVT. LTD
Bangalore, Karnataka
05.2007 - 07.2008
- Analyzed customer requirement to create SRS.
- Leading the developing and testing activities.
- Develop and maintain the simulators required for the projects based on LabView.
- Testing of Display software by automated test scripts.
Associate Manager
iPRIMED EDUCATION SOLUTIONS PVT
Bangalore, Karnataka
05.2010 - 03.2011
- Generated leads for the retail sector of the corporate internship program.
- Pitch sales presentations to customers.
- Defining RFIs and RFPs for potential customers and driving them to closure.
Market Development Executive
GOOGLE INDIA PVT LTD
Hyderabad, Karnataka
05.2011 - 06.2013
- Manage Emerging Market pilot projects.
- Effectively assessed and built customer portfolio via field market research.
- Built Google's brand and support acquisition of new clients through growing key marketing partnerships with B2B and B2C businesses.
- Projects undertaken: Google Bachat, Google Innerspace
Client Services & Marketing Manager
ORACLE INDIA PVT LTD
Bangalore, Karnataka
01.2014 - 04.2015
- Led marketing programs for Oracle University India.
- Managed new and existing clients from a services and global marketing perspective for Oracle University.
- Co-originated with the sales and marketing and various internal teams for customer service escalations.
- Identify, develop and evaluate marketing strategies to support sales revenue with implications on the overall cost.
- Build, organize and co-ordinate multiple campaigns for various lines of business of Oracle University.
Partner Accounts Manager
AKAMAI TECHNOLOGIES, Inc
Bangalore, Karnataka
05.2015 - Current
- Business planning for the expansion of partner eco system in North America and Latin America region.
- Drive new opportunities and deals by providing analytical data and proposal scenarios to fir the partners business needs.
- Work with the channels enablement team to increase partner productivity.
- Spearhead the new indirect customer onboarding and integration process for the partners.
- Align and work closely with the Sales and technical team to manage customer relationships, drive customer satisfaction and achieve business objectives.
- Manage / Contribute to Regional and Global Partner programs.
Education
MBA - Marketing
BMS Institute of Technology And Management
Bangalore 08.2008 - 06.2010
Bachelor of Engineering - Computer Science
Dr.T.Thimmaiah Institute of Technology
KGF 05.2003 - 03.2007
Skills
Go to Market strategies
Timeline
Partner Accounts Manager
AKAMAI TECHNOLOGIES, Inc
05.2015 - Current
Client Services & Marketing Manager
ORACLE INDIA PVT LTD
01.2014 - 04.2015
Market Development Executive
GOOGLE INDIA PVT LTD
05.2011 - 06.2013
Associate Manager
iPRIMED EDUCATION SOLUTIONS PVT
05.2010 - 03.2011
MBA - Marketing
BMS Institute of Technology And Management
08.2008 - 06.2010
Software Engineer
SAARA EMBEDDED PVT. LTD
05.2007 - 07.2008
Bachelor of Engineering - Computer Science
Dr.T.Thimmaiah Institute of Technology
05.2003 - 03.2007
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