Juhi Bhatia
Delhi
Summary
Enthusiastic professional seeking the flight attendant position with a reputed airline where I can apply my bilingual skills and serve as the face of the airline. A strong-minded can work under pressure, flexible, Outgoing personality, responsible, and with good in customer handling that willing to take any challenges at work.
Overview
8
8
years of professional experience
Work History
Cabin Attendant
Air India Express
09.2022 - Current
- Responded promptly to passenger complaints or requests for assistance during flight operations.
- Ensured safety regulations were followed by passengers and crew members during flight.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Delivered onboard customer service including food and beverage service.
- Reassure and comfort passengers during turbulent flight and unavoidable delays.
Customer Service Executive
Spicejet Airlines
01.2021 - 01.2022
- Handled escalated complaints, queries & Appreciations of Cabin Crew and Captain. Coordinated with internal department such as MHB, Inflight Services and Finance. responded to customers via email.
Customer Service Officer
Indigo Airlines
01.2016 - 01.2019
- Check in passengers for domestic travel using computerize system, Rescheduling of the tickets.
Education
Bachelor of Arts -
Hemwati Nandan Bahuguna Garhwal University
01.2016
Higher Education -
G.G.I.C. Uttarakhand Kotdwara
01.2012
High School -
G.G.I.C. Uttarakhand kotdwara
01.2010
Skills
- Customer Orientation
- Interpersonal communication
- Teamwork
- Approachable
Personal Information
BahugunaNandanHemwati
- Height: 161CM
- Weight: 50KG's
- Father's Name: Mr. Anand Prakash Bhatia
- Date of Birth: 21/12/93
- Gender: Female
Languages
- English
- Hindi
Awards and Achievements
- Awarded for being a Good Customer handling employee.
- Earned more than 30 appreciation letters & feedbacks by Guests.
- Awarded for achieving seat sale target.
- Completed 3 months of Initial training of safety, Customer Service and First Aid.
- Got selected in Sa Re Ga Ma Pa in 2014.
Timeline
Cabin Attendant
Air India Express
09.2022 - Current
Customer Service Executive
Spicejet Airlines
01.2021 - 01.2022
Customer Service Officer
Indigo Airlines
01.2016 - 01.2019
Bachelor of Arts -
Hemwati Nandan Bahuguna Garhwal University
Higher Education -
G.G.I.C. Uttarakhand Kotdwara
High School -
G.G.I.C. Uttarakhand kotdwara
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