Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Juhi Gupta

Juhi Gupta

Bengaluru

Summary

Dynamic Packaged App Development Specialist with a proven track record at Accenture, excelling in SQL scripting, and data visualization. Expert in creating impactful Power BI reports, and optimizing database performance. Strong collaborator, adept at identifying business needs, and delivering effective solutions, ensuring operational excellence and enhanced team productivity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Packaged App Development Specialist

Accenture
Bengaluru
06.2021 - Current
  • Developed ETL processes and database architecture to extract data from multiple sources.
  • Created dynamic Power BI reports to facilitate informed decision-making.
  • Designed, implemented, and optimized application database code objects for enhanced efficiency.
  • Crafted SQL scripts and complex queries to significantly improve database performance.
  • Identified business requirements and proposed effective solutions to address operational challenges.
  • Diagnosed data issues and recommended resolutions for streamlined data management.
  • Managed bug tracking systems, documenting QA testing issues and communicating effectively with developers.
  • Configured Office 365 features like PowerApps, Flow, and Teams to enhance team collaboration.

Sr. Insurance Associate

MetLife
05.2019 - 06.2021
  • Managed end-to-end claims process, preparing claimant checklists for final decision-making.
  • Oversaw daily production queue and tracked turnaround times for claims.
  • Compiled weekly, bi-weekly, and monthly performance reports for client reviews.
  • Maintained quality thresholds to align with client expectations.
  • Facilitated monthly internal process discussions with stakeholders to enhance collaboration.
  • Collaborated closely with team to minimize customer escalations.
  • Monitored daily queue and inventory management for optimal efficiency.
  • Ensured timely completion of tasks to meet service level agreements.

Process Associate

Sun Life
02.2016 - 05.2019
  • Process Customer Request in a timely and accurate manner.
  • Ensuring all administrative record are entered and updated correctly.
  • Ensuring to maintain quality threshold to meet the client expectation.
  • Providing Prompt and accurate information on Individual Report

Education

B.A. - Economics and Computer

University of Delhi
01.2014

10th and 12th -

CBSE

Skills

  • Power BI and Power Apps
  • Data visualization and reporting
  • SQL scripting and database management
  • DAX proficiency
  • Python programming
  • Microsoft Office suite
  • SSRS

Languages

English, Hindi

Accomplishments

  • Sparkling Award Winner
  • The Extra Mile Award Q2 FY23, Q2 FY24, Q4 FY24 team

Certification

  • AZ-900: Microsoft Azure Fundamentals - Microsoft
  • DP-900: Microsoft Azure Data Fundamentals - Microsoft
  • PL-900: Microsoft Power Platform Fundamentals - Microsoft

Timeline

Packaged App Development Specialist

Accenture
06.2021 - Current

Sr. Insurance Associate

MetLife
05.2019 - 06.2021

Process Associate

Sun Life
02.2016 - 05.2019

B.A. - Economics and Computer

University of Delhi

10th and 12th -

CBSE

Similar Profiles

CREATE PROFILE
Juhi Gupta