Juhi Jaiswal
Investigations Specialist
Kolkata
Summary
Dynamic Business Account Analyst with a proven track record at Amazon, excelling in compliance and KYC management. Skilled in audit support and relationship management, I drive business growth through strategic analysis and process enhancement. Adept at mentoring teams, I foster collaboration and continuous improvement to achieve operational excellence.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Business Account Analyst
Amazon
02.2020 - Current
•Managing the business strategy and growth for stakeholders across US , Uk and Fe region.
•Help stakeholders maintain compliance and KYC documents.
•Analyze AML with Business Growth according to stakes and guiding them to manage over the call/email.
•Building Pilot Process and analyzing the impact for business development.
•Mentoring Individual contributors as a Team in Process enhancement and continuous Improvements.
Security Executive
TATA SIA Airlines Ltd
12.2018 - 11.2019
• Passenger screening/verification
• Baggage inspection & tracking
• Aircraft/facility protection
• Emergency response readiness
• Access control management
• Threat assessment/monitoring
• Document verification
Process Associate
Marble Box
09.2017 - 12.2017
• Ensure Quality, Productivity, and timely delivery as per the deadlines.
• Participate in training sessions to enhance knowledge and skills. • Create daily and weekly reports as per the set process and guidelines.
• Ensure compliance with Company policies and regulations.
Executive Cashier
Centrum
01.2017 - 08.2017
- Managed regulatory compliance in forex operations
- Delivered high-quality customer service
- Maintained quality control standards •
- Coordinated team workflows
- Conducted operational audits
Education
Bachelor of Science - Journalism And Mass Communication
University of Calcutta
Kolkata, India 04.2001 -
Skills
Audit support
Inventory valuation
Teamwork
Customer service
Problem-solving
Time management
Problem-solving abilities
Multitasking Abilities
Excellent communication
Decision-making
Time management abilities
Adaptability and flexibility
Relationship management
Document management
Verbal and written communication
Active listening
Team collaboration
Market research
Team building
Relationship building
Due diligence
Negotiation
Accomplishments
Won award twice for giving amazing customer Experience.
- Collaborated with team of Seller Partner Support Team in the development of Stakeholders Business Risk.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Good With Excel and other business tools.
- Learnt SQL , Python and Pega.
- Resolved service issue through Process Pilot testing.
- Certified Six Sigma Foundations & Analyze, Improve, and Control Tools.
Timeline
Business Account Analyst
Amazon
02.2020 - Current
Security Executive
TATA SIA Airlines Ltd
12.2018 - 11.2019
Process Associate
Marble Box
09.2017 - 12.2017
Executive Cashier
Centrum
01.2017 - 08.2017
Bachelor of Science - Journalism And Mass Communication
University of Calcutta
04.2001 -