Juhi Sapre
Mumbai
Summary
Dynamic Project Manager with extensive experience at Capgemini India, adept at leading large teams and managing client expectations. Proven expertise in IT project management and Oracle E Business Suite, delivering exceptional support across diverse applications. Skilled in stakeholder management and escalation handling, ensuring seamless operations and client satisfaction.
Overview
1
1
Certification
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Project Manager and Delivery head
Capgemini India
Mumbai
03.2013 - 06.2015
- Managed delivery for over 180 resources, ensuring alignment with project goals.
- Supported over 80 applications, leveraging technologies like Oracle E Business Suite, .NET, mainframes, and Lotus Notes to meet client needs.
- Client expectations management
- Facilitated communication among stakeholders to enhance project collaboration and transparency.
- 24/7 support to the client systems
Associate manager
Accenture services pvt ltd
Mumbai
06.2004 - 03.2013
- Worked in different projects related to application maintenance and support like AT&T and EMC/ Bell labs
- Lead a support module on Oracle Protect Accounting module. Lead a team size of 24 resources
- worked in different roles in Oracle e business suite as a techno functional resource in application support and maintenance:
Software Engineer
Baan info systems
Mumbai
04.2001 - 06.2004
- Worked in production support group to handle tickets and solve them technically
- Provided technical support to functional consultants to solve and debug tickets.
- Developed software applications using Java and Python for client projects.
- Collaborated with cross-functional teams to gather requirements and design solutions.
- Implemented automated testing frameworks to ensure software quality and reliability.
Education
Bachelors of Engineering - Computer Science
SGGS College of Engineering And Technology
Nanded, India 07.1996 - 05.2000
RD National College
MumbaiSkills
- IT project management
- Stakeholder management
- Client management
- Large team management
- Escalation handling and management
- SDLC knowledge
Oracle E business suite
- Oracle R12
- Baan ERP systems
- PL/SQL
- Software skills
- Microsoft office tools
Certification
- ITIL V3 foundation
- EM 3 foundation
- ITSM Service Management
Timeline
Project Manager and Delivery head
Capgemini India
03.2013 - 06.2015
Associate manager
Accenture services pvt ltd
06.2004 - 03.2013
Software Engineer
Baan info systems
04.2001 - 06.2004
Bachelors of Engineering - Computer Science
SGGS College of Engineering And Technology
07.1996 - 05.2000
RD National College