
Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.
Previous role as a Consultant at ADP involved thorough background checks and partnering with SMEs to
develop engaging curricula. Quality Assurance Analyst experience at Foundever (Sitel) included coordinating cross-functional teams, resolving customer issues, and overseeing process checks. Core competencies include policies, employee relations, benefits and compensation, payroll administration, talent management, employee engagement, time management, mentoring and training, process improvement expertise, issue resolution, MS Excel, Outlook, and excellent communication skills.