Juie Merchant

• Researched latest market trends to provide current knowledge to clients.
• Conferred with existing and potential customers to assess requirements and propose optimal Digital Marketing solutions.
• Advised on strategy, planning and implementation of projects.
• Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
• Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
• Coordinated with social media, public relations and other teams to execute product introductions.
• Identified appropriate marketing channels and target customers for campaigns.
• Developed campaigns and specific marketing strategies for clients.
• Wrote engaging and successful marketing, advertising and website copy.
• Proactively engaged with clients by phone, email and in-person, which helped established long-term, lucrative relationships.

• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
• Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
• Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
• Arranged travel accommodations for groups, couples, executives and special needs clients.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

• Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
• Customized brand message to reach and capture target audience interest and drive engagement.
• Managed competing deadlines with efficiency.
• Reviewed and edited final copy for accuracy and oversaw all phases of production.
• Produced original, creative content for promotional advertisements and marketing materials.
• Presented clients with unique copy options based on overall marketing objectives.
• Worked with customers to understand needs and provide service.
• Monitored social media and online sources for industry trends.

• Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
• Structured compensation and benefits according to market conditions and budget demands.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
• Adhered to all federal and state guidelines and managed payroll and benefits for over 10 employees.
• Developed succession plans and promotion paths for all staff.
• Devised hiring and recruitment policies for the company.

Content Writer

• Completed thorough research into assigned topics.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Managed completing deadlines with efficiency.
• Evaluated project requirements and content standards for each project in order to produce copy in line with creative structure.
• Reviewed and edited final copy for accuracy and oversaw all phases of production.
• Customized brand message to reach and capture target audience interest and drive engagement.

• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Operated and maintained applicant tracking and candidate management systems.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
• Oversaw full cycle recruiting for 30 vacancies each quarter.
• Tracked key dates and deadlines and maintained specific personnel lists.
• Specialized in recruiting well-qualified mid level & senior level candidates.
• Developed lists of qualified candidates for corporate hiring managers.
• Explained all of human resources policies, procedures, laws, standards and regulations to each employee.
• Coordinated incoming job requisitions and applications.
• Hired employees and initiated new hire paperwork process.
• Promptly corresponded with all applicants and coordinated and conducted interviews.
• Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
• Maintained work structure by updating job requirements and job descriptions for all positions.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Educated staff on HR software functionality.

• Created and implemented daily lesson plans for activity based learning in English Grammar.
• Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
• Completed and filed all necessary paperwork for classroom activities, including attendance logs.
• Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
• Cooperated with parents to support students' learning and healthy development in school and at home.
• Pursued professional development continually by attending educational conferences and teacher training workshops.
• Mentored students needing extra assistance understanding lessons or concepts.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Generated minimum of 5 new leads each day
• Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
• Overcame objections using friendly, persuasive strategies.
• Made average of 35 outbound calls per day.
• Provided information about available products and services including membership details and purchase advantages.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.
• Set up appointments with interested customers according to schedule availability.
• Performed cold calling and outreach to build sales pipeline.
• Answered inbound telephone calls from interested customers.
• Recorded contact information of customers and potential customers.
• Troubleshot any issues and escalated issues to proper department.
• Answered questions with knowledgeable responses.
• Highlight: Successfully executed the first sale of Net 4's Enterprise Email Solution in Gujarat.