Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Julee Singh

Julee Singh

Analytics Professional
Bengaluru

Summary

Highly motivated and experienced business intelligence and data analytics professional with over 12 years of experience. Consistently drives business intelligence and provides recommendations for operational and strategic decision-making. Proven track record of successfully delivering impactful products and services in data analysis, business intelligence, data mining, and leading business intelligence program/product management. Demonstrated expertise in utilizing large and complex data sets to draw conclusions and effectively communicate findings to senior leadership and stakeholders.

Overview

4
4
years of professional experience
2017
2017
years of post-secondary education
10
10
Certifications
2
2
Languages

Work History

SENIOR BUSINESS ANALYST, APAC Investigations

AMAZON
10.2023 - Current
  • Leading the APAC Investigations analytics program, collaborating with cross-regional analytics & business teams to improve theft and fraud prevention
  • Designed business intelligence dashboards (e.g., APAC investigations business reports, P0 scorecards) on Quicksight to facilitate leadership decision making
  • Collaborated with global teams to implement strategies for mitigating fraud and theft, working on multiple programs (MDR syska save, DNR alarming, etc)
  • Partnered with regional and global teams to align on investigation data logic and reporting standards
  • Identified abusive sellers with spike in reimbursement trend and dormant customer account activity trend to worked on strategies for fraud prevention
  • Developed SQL & Python based ETL solutions for data transfer, automation, and projections, yielding a 75% reduction in weekly effort
  • Automated fraud investigation analytics workflows, reducing manual effort from 3 days to 1 hour
  • Managed and delivered over 100 ad-hoc data requests, ensuring timely and accurate analytics
  • Mentored team members and received multiple awards for innovative solutions and high-impact contributions
  • Received recognition for innovative solutions and contributions to analytics, reporting, and fraud prevention

SENIOR ADVISOR, BUSINESS INTELLIGENCE

DELL
10.2021 - 10.2023
  • Provided analytical and business intelligence support to a business unit, leveraging proficiency in statistical and analytical techniques to drive business insights
  • Led the global ‘Castle’ analytics program, which included creating tableau dashboards for hierarchy availability of sites and assets, optimizing asset management and sites
  • Worked on ‘Cardinal’ north star program, used graph QL to create a quality check and reporting mechanism on the Graph schema
  • Delivered scheduled and ad-hoc reporting to meet business needs and ensure timely access to critical data
  • Monitored customer data quality using a dashboard, identifying trends and issues to improve data integrity
  • Developed and maintained a match check dashboard to identify and flag false positives, improving data accuracy
  • Created an analysis dashboard to assist stewards in determining the best match grades, enhancing data validation processes
  • Analyzed misalignment scenarios of dual serialized assets through dashboards, providing insights for corrective action
  • Mentored new analysts, fostering knowledge sharing and skill development within the team
  • Created an analysis dashboard to assist stewards in determining the best match grades, enhancing data validation processes
  • Recognized with three Outstanding Performance Awards from the VP, a Bravo Award from the organization, and an Applause Award from stakeholders for exceptional contributions
  • Served as the business unit data steward, establishing validation and testing protocols to maintain the integrity of data

MANAGER - BUSINESS INTELLIGENCE

GENPACT
02.2021 - 10.2021
  • Led a team of 3 data analysts generating business intelligence reports and actionable recommendations for one of the largest media and hospitality brand (Disney)
  • Implemented a new operating model for the analytics team, optimizing processes and increasing operational efficiency
  • Conducted data quality audits, identifying issues and developing remediation plans to ensure accurate and reliable data
  • Responded promptly to high-priority requests from stakeholders, delivering critical insights under tight deadlines
  • Supported the team in migrating data queries to Snowflake DB, enhancing data processing and accessibility
  • Analyzed and interpreted complex data to inform key business decisions, driving strategic outcomes
  • Developed and maintained reports and dashboards to track key performance indicators (KPIs) for the client's business performance
  • Collaborated with cross-functional teams to build predictive models, aiding in proactive decision-making and forecasting
  • Developed and maintained data models and pipelines, ensuring the accuracy, integrity, and timely availability of data
  • Conducted AOV (Average Order Value) analysis for clients' guests, comparing pre-pandemic and post-pandemic behaviors to guide strategic planning

BUSINESS ANALYST

AMAZON
05.2021 - 02.2021
  • Reported key insight trends using statistical analysis to simplify and communicate business storylines for decision-making, working with teams such as Amazon Fresh and Amazon IN Category
  • Responded to high-priority requests from senior business leaders, ensuring timely delivery of crucial data
  • Designed, developed, and maintained ongoing metrics, reports, dashboards, and analyses to drive key business decisions in collaboration with Amazon Fresh, Amazon IN Category, and other teams
  • Worked closely with business teams to utilize metrics and analysis for identifying opportunities for improvement
  • Created and implemented reporting solutions that enabled stakeholders to manage the business effectively
  • Developed and published automated category scorecards and campaign performance reports to track business performance for teams like Amazon Fresh
  • Led 5 Tableau automation projects, reducing dependency on SQL and Excel for reporting
  • Built and maintained a hierarchy availability dashboard for assets and sites, improving asset management
  • Automated data templates and reports, enhancing operational efficiency and reducing manual effort
  • Managed key metrics reporting for external stakeholders, including top vendors, and contributed to WBR, MBR, and QBR presentations

Education

PGDBA - Operations Management

Symbiosis Centre For Distance Learning

B. Tech - Electronics & Communication

Global Academy of Technology

Class XII - Science

D.A.V. Kapildev Public School

Skills

Data Engineering

Certification

Certified Scrum Master (CSM)

Accomplishments

  • Mentored team members and received multiple awards for innovative solutions.
  • Recognized with three Outstanding Performance Awards from the VP.
  • Bravo Award from the organization.
  • Applause and Shoutout Awards from stakeholders.

Timeline

SENIOR BUSINESS ANALYST, APAC Investigations - AMAZON
10.2023 - Current
SENIOR ADVISOR, BUSINESS INTELLIGENCE - DELL
10.2021 - 10.2023
BUSINESS ANALYST - AMAZON
05.2021 - 02.2021
MANAGER - BUSINESS INTELLIGENCE - GENPACT
02.2021 - 10.2021
Global Academy of Technology - B. Tech, Electronics & Communication
D.A.V. Kapildev Public School - Class XII, Science
Symbiosis Centre For Distance Learning - PGDBA, Operations Management

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Julee SinghAnalytics Professional