Summary
Overview
Work History
Education
Skills
Timeline
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Julia Kessler

Columbus

Summary

Dynamic professional with over 3 years of customer service experience at Carver Toyota, excelling in organization and needs facilitation. Proven ability to manage behavior and intervene in crises as a Youth Care Worker, equipping youth with essential coping skills. Committed to achieving goals and enhancing client satisfaction through effective communication and support.

Overview

1
1
year of professional experience

Work History

Youth Care Worker

Bartholomew County Youth Services Center
11.2024 - Current
  • I assisted youth with obtaining resources such as food, clothing and shelter while they were incarcerated at the center.
  • I helped to teach the youth life skills in accordance with individualized treatment plans that were set up for them by probation or other court services.
  • I intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents and gave them coping skills that they could utilize in the future.

BDC Representative

Carver Toyota
07.2024 - 11.2024
  • I reached out to potential prospects that had filled out a request online through the direct website or through a third party and set up an appointment with them and a sales professional that best suit their car needs.
  • I had a quota that was set for myself and my colleagues and needed to strive to meet that quota every day.

Education

Bachelor of Science - Criminal Justice

Indiana Wesleyan University
Marion, IN
04-2026

Skills

  • 3 years of customer service experience
  • 1 year of behavior management skills
  • 3 years of organization and facilitating needs

Timeline

Youth Care Worker

Bartholomew County Youth Services Center
11.2024 - Current

BDC Representative

Carver Toyota
07.2024 - 11.2024

Bachelor of Science - Criminal Justice

Indiana Wesleyan University

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Julia Kessler