Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Disclaimer
Personal Information
Information And Technical Skills
Accomplishments
Certification
Timeline
Generic
JULIANA M JOHN

JULIANA M JOHN

Bengaluru

Summary

To encounter the challenging work in your esteemed organization that will utilize my professional skills to take your organization in the path of success, to enhance my knowledge and also to become a productive individual in the field.

Systematic, creative, highly energized professional, visionary problem-solving ability and result oriented.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Process Consultant (Specialist)

SAP ARIBA
06.2021 - Current
  • Working as a Business Process Consultant (Specialist) with Data Quality and Cleansing Team since June.
  • Assisting in the development and implementation of project plans, including scope, timelines, and budgets.
  • Ensuring projects are executed efficiently and effectively, adhering to established methodologies and best practices.
  • Monitoring project progress, identifying potential risks, and implementing corrective actions.
  • Responsible for maintaining high data quality standards (set-up and improvements) by following to the rules and regulations documented in the procedures.
  • Providing guidance and support to project managers and teams.
  • Assisting with resource allocation and capacity planning.
  • Preparing and presenting regular project status reports to stakeholders.
  • Providing training and support to project managers and team members on project management methodologies and tools.
  • Identifying opportunities for improvement in project management practices.
  • Acting as a techno-functional business consultant to understand the CSV Invoice Upload requirements of the customer and script the CSV Invoice accordingly in cXML in ARIBA Network.
  • Scripting, conducting Unit Testing & System Integration Testing for the customer in CSV Invoice.
  • Ensuring the delivery of high-quality data which meets the requirements of our internal and external customers, considering the global standards.
  • Providing required reports like Data issues, Mappings and Initial, Final stats.
  • Providing guidance or training to improve efficiency process.
  • Leading and coordinating User Acceptance Tests for new developments in respective systems.
  • Delivering training to end users as new or enhanced processes are settled.
  • Bridging cultural and geographical differences and comfortably communicating at all levels in a diverse international environment.
  • Develop and maintain EDI maps, including translation rules and processes, to facilitate the exchange of electronic data between our company and external trading partners.
  • Collaborate with various internal teams and external partners to gather and analyze business requirements, ensuring compliance with EDI protocols and standards.
  • Monitor and troubleshoot EDI transactions, identifying and resolving any errors or discrepancies in a timely manner to ensure a smooth flow of information.
  • Create and maintain documentation related to EDI processes and procedures, including mapping specifications.
  • Stay up-to-date with industry trends and advancements in EDI protocols and standards, recommending and implementing improvements to enhance operational efficiency and accuracy.
  • Provide training and support to internal users on EDI processes, tools, and best practices.
  • Conduct regular audits and quality checks to ensure compliance with EDI guidelines and standards, including data accuracy, data security, and data confidentiality.
  • Assist in managing EDI projects, including system upgrades, implementations, and enhancements, ensuring successful completion within agreed timelines and budgets.

Senior Associate

Amazon Development Center
08.2019 - 05.2021
  • Worked as a Senior Associate with Global Compliance Operations.
  • Proactively identifying risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders.
  • Protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies.
  • Defining, applying, and defending regulatory policy and contractual requirements.
  • Reporting violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures.
  • Classifying products based on SOP.
  • Following SOP and instructions provided by managers.
  • Providing ideas for process improvements to enhance process efficiency, quality and customer experience.
  • Responding to stakeholders with guidance and flags any updates to Lead/Manager.
  • Identifying forged and evasive sellers via analyzing the seller profiles and reports and coordinating with various CPSC approved laboratories.
  • Setting up of forged process and updating the respective SharePoint files.
  • Working as an internal SME; Mentoring and training new joiners and conducting Process enhancement sessions.

PMO/Project Coordinator

Ernst & Young Global Business Service (India) LLP
05.2017 - 07.2019
  • Worked as PMO/Project Coordinator with EY for 26 months.
  • Supported 12 leaders and their team which include Directors and Associate Directors from various departments in EY, virtually.
  • Main area of expertise includes: Calendar Management: Scheduling various meetings and workshops of multiple complexities.
  • Arranging meeting venues, logistics, documentations for various events, meetings & workshops.
  • Travel Management: Organizing and planning various business trips which includes research and booking of flights, hotels, venues for meetings, visas to different countries.
  • Preparing itineraries and consolidation of various travel documents.
  • Arranging ground transportation by coordinating with various vendors.
  • Expense & Finance: Helping the clients in claiming their expenses and planning their finances for various engagements.
  • Helping them with the credit card reconciliation process.
  • Project Management: Helping the clients in preparing presentations and spreadsheets as per the project requirement.
  • Reporting project status in various internal tools.
  • Also, helping them with travel document/visa document preparation.
  • Helping them with various Global meets and webcasts related to the project.
  • Being in the core team of planning the annual budget for the facilitation of the project.
  • Timesheet submission: Helping the clients drafting and submitting their timesheets and sorting their WBS codes.
  • Social media management: Helping the clients to update on their behalf in their social websites such as LinkedIn, Twitter, Facebook, Yammer. All business-based posts.

Associate Consultant

Fragomen Global Immigration Services
06.2015 - 05.2017
  • Preparing and reviewing visa applications and work permit related documents.
  • Communicating with clients, various stakeholders and partner offices via mails and calls.
  • Maintaining a repository of all visa related documents for various clients.
  • Working on proprietary tools and systems within the organization.
  • Preparing monthly and weekly reports.
  • Preparing templates, documents, protocols as and when required.
  • Recommending process improvements, participating in various quality related activities; preparing RCA reports when necessary within the team.
  • Conducting visa screening interviews for various clients and applicants.
  • Reviewing recruitment interview test papers.

Education

Executive Certification Programe - Project Management

IIM Indore
Indore
06-2024

Master of Science - Forensic Science, Forensic Chemistry and Toxicology

National Institute Of Criminology And Forensic Science
Delhi
01.2014

B.Sc - Chemistry

Sacred Heart College
Cochin, Kerala
01.2012

Skills

  • MS Office
  • SharePoint
  • AWS Paragon
  • Quip
  • Outlook
  • Lotus Notes
  • JIRA

Languages

  • English
  • Hindi
  • Malayalam
  • Tamil

Hobbies and Interests

  • Reading
  • Music
  • Social networking

Disclaimer

I do hereby declare that the information and facts stated above are true and complete to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 05/17/91
  • Nationality: Indian

Information And Technical Skills

  • MS Office (Word, Excel, PowerPoint)
  • SharePoint
  • AWS Paragon
  • Quip
  • Outlook
  • Lotus Notes
  • JIRA

Accomplishments

  • Quarterly awards for Exceptional client service in SAP

Certification

  • SAP Certified Associate - Project Manager - SAP Activate

Timeline

Business Process Consultant (Specialist)

SAP ARIBA
06.2021 - Current

Senior Associate

Amazon Development Center
08.2019 - 05.2021

PMO/Project Coordinator

Ernst & Young Global Business Service (India) LLP
05.2017 - 07.2019

Associate Consultant

Fragomen Global Immigration Services
06.2015 - 05.2017

Executive Certification Programe - Project Management

IIM Indore

Master of Science - Forensic Science, Forensic Chemistry and Toxicology

National Institute Of Criminology And Forensic Science

B.Sc - Chemistry

Sacred Heart College

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