Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julian Mares

Crown Point

Summary

Diligent worker with proven adaptive, people, and customer service skills to utilize in the casino work force. Seeking to help a team based environment and strive for excellence as a whole.

Overview

8
8
years of professional experience

Work History

Package Delivery Driver

FedEx Ground
02.2021 - Current
  • Delivered packages to residential doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
  • Developed strong relationships with customers through courteous and professional interactions during deliveries.
  • Accommodated special requests or addressing concerns related to package delivery.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Promoted company reputation through positive interactions with customers, resulting in increased referrals and repeat business.

Packer, ICQA Counter, Waterspider

Amazon Fullfilment Center
11.2019 - 02.2021
  • Accurately packed and labeled products with dunnage and tape for shipment in various sized boxes.
  • Thoroughly checked inventory to ensure virtual and actual quantity are equal
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.

Enumerator

United States Census
06.2020 - 10.2020
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
  • Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
  • Navigated difficult situations professionally, such as dealing with uncooperative respondents.
  • Provided exceptional customer service when interacting with respondents, fostering positive relationships between citizens and government agencies.

Pizza Delivery Driver

Rosati's
01.2017 - 01.2020
  • Greeted customers entering store and operated cash register for cash/card transactions.
  • Delivered food and drinks to each location with care and in a timely manner to keep customer satisfaction.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Collected cash on delivery and provided customers with receipt copies for card transactions
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Built relationships with customers to encourage repeat business.

Survey Interviewer

CR Market Surveys
03.2016 - 08.2017
  • Explained survey objectives and procedures to interviewees.
  • Conducted thorough interviews for accurate data collection, resulting in high-quality research outcomes.
  • Maintained detailed records of survey responses, ensuring data integrity and easy access for analysis.
  • Adhered to strict confidentiality protocols to protect respondent privacy and maintain compliance with industry standards.
  • Created large signs through Adobe Photoshop/Illustrator to gain attention of participants.
  • Meet a daily/weekly quota, whether by age, gender, etc.

Education

Associate of Arts - General Studies

City Colleges of Chicago - Wilbur Wright College
Chicago, IL
05.2020

High School Diploma -

William H Taft High School
Chicago
06.2017

Architectural Engineering

Milwaukee School of Engineering
Milwaukee, WI

Skills

  • Customer Service
  • Strong Communication Skills
  • Patience and Empathy
  • Adaptive
  • Proficient in Microsoft and Adobe programs
  • Accurate money handling
  • Promotion and upselling
  • Analytical Skills
  • Attention to Detail

Timeline

Package Delivery Driver

FedEx Ground
02.2021 - Current

Enumerator

United States Census
06.2020 - 10.2020

Packer, ICQA Counter, Waterspider

Amazon Fullfilment Center
11.2019 - 02.2021

Pizza Delivery Driver

Rosati's
01.2017 - 01.2020

Survey Interviewer

CR Market Surveys
03.2016 - 08.2017

Associate of Arts - General Studies

City Colleges of Chicago - Wilbur Wright College

High School Diploma -

William H Taft High School

Architectural Engineering

Milwaukee School of Engineering

Similar Profiles

CREATE PROFILE
Julian Mares