Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julianne Flores

Crown Point

Summary

Detail-oriented Operations Analyst experienced in Delegated Operations, and retail Separately Managed Accounts (SMA). Knowledgeable about Bloomberg, Portia, K2, APL, Perform and Greater Insight. Passionate about business optimization and workflow improvements. Detail oriented, ready to take on new professional challenges with growth-oriented company.

Overview

14
14
years of professional experience

Work History

Administrative Assistant - 20 Hours a Week

Lake County Veteran Service Office
07.2022 - 05.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.

Delegated Operations Analyst - 45 Hours a Week

Aon
11.2017 - 08.2019
  • Monitored and documented daily trade settlements for all Aon Hewitt Delegated clients spanning across 20 different banks and custodians.
  • Directed capital call payments, client bill payments, sales of stock distributions, and client cash movement for clients totaling over $150B in assets.
  • Responsible for assisting in daily trading proposals as needed to meet ever-changing client cash and liquidity needs for Aon Hewitt's 100 Delegated Investment consulting clients.

AVP Investment Operations - 50 Hours a Week

Nuveen Investments
11.2015 - 10.2017
  • Work with internal trading teams and external clients to approve and apply trading restrictions and customization requests.
  • Communicate with other Supervisors/Managers in other departments to jointly solve problems that have impact on overall business.
  • Assist manager in resolution of problems related to daily tasks and financial error situations.
  • Develop and enhance technical reports to help identify problems and improve processes
  • Assist with creation and maintenance of policies and procedures needed for operational management of new managers, products and/or sponsor firms.

Senior Portfolio Administrator- 40 Hours a Week

Nuveen Investments
03.2012 - 12.2015
  • Compile, review and monitor the financial statements and audits of managed accounts on a daily basis to ensure the assets match against the custodian’s financial systems.
  • Responsible for the daily bookkeeping and reconciliation of cash flows and investment transactions in managed accounts.
  • Discover and resolve discrepancies in manage account general ledgers and cash flows using a variety of financial software and proprietary applications.
  • Provide backup coverage for the Regional and RIA sponsors within a team.
  • Actively communicate across other departments within the business to ensure portfolio operations and other organizational functionalities are working as intended.
  • Act as liaison between affiliated firms to ensure cash flows and client requests are met on a timely basis (e.g. asset transfers, withdrawal requests).

Account Administrator - 40 Hours a Week

Nuveen Investments
01.2009 - 01.2012
  • Worked with internal and external clients to open, close and maintain individual client accounts
  • Functioned as liaison between clients and Nuveen teams, including portfolio managers and sales to customize individual client accounts towards client goals
  • Routinely worked with large amounts of data as part of account management
  • Worked with team members and management to improve new account efficiency and process along with quality control for $126B assets under management.

Education

Associate of Arts -

City Colleges of Chicago-Harold Washington College
Chicago, IL
12-2021

Skills

  • Microsoft Office - Excel, Word, Outlook, SQL Server Management
  • Bloomberg
  • Portia
  • K2
  • APL
  • Perform
  • Greater Insight

Languages

Fluent in Spanish

Timeline

Administrative Assistant - 20 Hours a Week

Lake County Veteran Service Office
07.2022 - 05.2023

Delegated Operations Analyst - 45 Hours a Week

Aon
11.2017 - 08.2019

AVP Investment Operations - 50 Hours a Week

Nuveen Investments
11.2015 - 10.2017

Senior Portfolio Administrator- 40 Hours a Week

Nuveen Investments
03.2012 - 12.2015

Account Administrator - 40 Hours a Week

Nuveen Investments
01.2009 - 01.2012

Associate of Arts -

City Colleges of Chicago-Harold Washington College
Julianne Flores