Julie Deem

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
• Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
• Helped clients manage money, pay bills, and shop for groceries or personal items.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
• Facilitated clients'' participation in recreational activities and community events to promote social engagement and inclusion.
• Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
• Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
• Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care plans that addressed clients'' physical, mental, and emotional needs.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Monitored clients' overall health and well-being and noted significant changes.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Built strong relationships with clients to deliver emotional support and companionship.

Courteous waitress at Bill Bobe's. A part of my job is to ensure customers feel at home in a family-owned business, and explain any questions a customers may have. Also make sure their visit is as great as I would want, if I were out for lunch or dinner. I always offer a memorable experience to guests so that we can uphold repeat business.

• Created a warm coffeehouse experience through customer service skills. Competent beverage preparation and presentation ensured happy and repeating customers. I have in-store marketing skills. Such as selling local artists' art, lotions, homemade coffee sleeves, etc,.
• Trained, and supervised barista workers to maintain and uphold the store policies.
• I was very good with customer loyalty by remembering personal preferences and allergy information.
• Utilized Toast to open/end shifts and create daily sales reports.

• Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Balanced accounts associated with accounts payable process.
• I balanced and maintained prepaid, fixed accounts.
• Processed accounts payable through the company's ARCONA platform.
• Diminished outstanding debts by analyzing accounts for issues.