Julie Kuhn
Fort Wayne
Summary
I am a detail-oriented professional with extensive experience in customer service and team leadership. I demonstrate success in improving operational efficiency and building strong client and team relationships. If I had to pick my expertise, it would be problem-solving and conflict resolution, contributing to enhanced customer satisfaction! I thrive in an active, hands-on environment; where multi-tasking is a must!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Summit City Prosthetics & Orthotics
Fort Wayne
09.2025 - Current
- Managed daily office operations for a leading prosthetics and orthotics provider.
- Coordinated patient appointments and maintained scheduling systems efficiently.
- Facilitated communication between patients, healthcare providers, and insurance companies.
- Developed office procedures to enhance workflow and improve service delivery.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Server
Shorty's Steakhouse
Garrett
03.2025 - 01.2026
- Provided exceptional service to high volume of daily customers
- Handled money transactions accurately while following company procedures for handling cash payments.
- Managed multiple tables while maintaining attention to guest needs.
- Processed guest orders accurately using point-of-sale system.
Dispatch/Customer Service Representative
VANCO (Professional Food Equipment)
Fort Wayne
05.2024 - 08.2025
- Communicated with team regularly regarding route updates and changes in schedule
- Maintained accurate records of vehicles, drivers and customers to ensure efficient dispatch operations.
- Set and maintained/updated daily dispatches
- Investigated any customer concerns or complaints
- Developed processes for improved efficiency of the dispatch system.
- Answered customer inquires & managed all accounts
- Developed strong customer relationships to encourage repeat business.
Bar Supervisor
Father John's Restaurant & Microbrewery
Bryan
07.2023 - 02.2026
- Managed inventory levels and ordered supplies for daily operations.
- Developed cocktail menus to enhance the beverage offerings at the microbrewery.
- Coordinated special events, ensuring bar setup and service met guest expectations.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Supervised bar staff to ensure efficient service and compliance with standards.
General Manager
Black Canyon
Fort Wayne
03.2022 - 07.2023
- Managed daily restaurant operations ensuring efficient service delivery.
- Coordinated inventory management to maintain adequate stock levels and reduce waste.
- Developed and implemented training programs for new employees on company policies.
- Oversaw budgeting and financial reporting to control costs effectively.
- Enforced health and safety regulations
- Scheduled staff shifts and monitored labor costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Deputy Clerk of the Court
Williams County Juvenile Probation
Bryan
06.2019 - 12.2021
- Managed court documents and case files for juvenile probation cases.
- Assisted in scheduling court hearings and maintaining calendars for judges.
- Prepared legal correspondence and notices for distribution to involved parties.
- Coordinated communication between families, probation officers, attorneys, and court staff.
- Processed petitions, motions, and other legal documents for review by the court.
Education
High School Diploma -
Bishop Luers High School
Fort Wayne, IN01-2010
Some College (No Degree) - Nursing School 2019-2021
Ivy Tech Community College
Fort Wayne, INSkills
- Strong communication
- Collaboration
- Attention to detail
- Leadership
- Delegation
- Adaptability
- Project Management
- Self-motivated
- Computer savvy
- Dependable
Certification
- Managers ServSafe Certification
- Indiana Liquor/Bartending License
Timeline
Office Administrator
Summit City Prosthetics & Orthotics
09.2025 - Current
Server
Shorty's Steakhouse
03.2025 - 01.2026
Dispatch/Customer Service Representative
VANCO (Professional Food Equipment)
05.2024 - 08.2025
Bar Supervisor
Father John's Restaurant & Microbrewery
07.2023 - 02.2026
General Manager
Black Canyon
03.2022 - 07.2023
Deputy Clerk of the Court
Williams County Juvenile Probation
06.2019 - 12.2021
High School Diploma -
Bishop Luers High School
Some College (No Degree) - Nursing School 2019-2021
Ivy Tech Community College