Summary
Overview
Work History
Education
Skills
Country Of Residence
Personal Information
Languages
Projects
Timeline
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Jummy Sufiyan

Jummy Sufiyan

Bangalore

Summary

Key Account Manager with 4+ years of experience in order management, P&L management, Client's onboarding, marketing operations and metric analysis. Skilled at analyzing and improving performance through competitive benchmarking.

Overview

1
1
year of professional experience

Work History

Key Account Manager

Udaan
Bangalore
10.2022 - 12.2023
  • Order management system for key brands such as Prestige, pigeon, Crompton
  • Conduct training for the brands associated with us for order processing and increase sales
  • Provide regular reports on account activity and performance metrics to stakeholders.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Developed and implemented key account plans to meet customer needs and increase company profitability.
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Manage end to end onboarding process and collaborate with different divisions at Udaan for smooth onboarding completion
  • Negotiation on price comparing other competitor market brands
  • Create campaigns, ads schemes and banners for the brands launch
  • Research competitors and suggest appropriate pricing and promotional actives
  • Drive growth of brands and manage stock for brands, to maintain fill rates
  • Managing multiple stakeholders- demand team, seller team, warehouse team
  • Scaling of existing brands.

Associate Manager - Seller Fulfillment

Trell
Bangalore
- 04.2022
  • Seller training on 'Order Management Panel' and address new/existing Sellers queries regarding the process
  • Manage Order to Dispatch SLAs (95% dispatch within 24 Hrs
  • 100% within 48 Hrs.) for assigned accounts
  • Co-ordinate with logistics team to ensure timely pick-up of shipments, influence courier selection process in a way to deliver best customer experience
  • Ensuring new sellers have technical assistance with operating our marketplace panels and understand order processing completely
  • Work with Category team to build and deploy SOP's
  • Working knowledge of inventory management software- Vinculum, Uniware, etc
  • Assisting seller in catalogue management- keeping stock up to date, providing competitive pricing, new product addition.

Business Development Executive

Udaan
Bangalore
  • Developing and managing a portfolio of key accounts
  • Verifying and Updating KYC of the Clients
  • Onboarding new sellers and deepening the existing accounts by maintaining good relations
  • Ensuring operational metrics of all the sellers are within control
  • Ensuring right product selection available on Udaan from South zone, for cookware business
  • Liasoning with the demand team to ensure target achievement for south supply territory
  • Monitoring market trends and providing regular competitor feedback
  • Identifying opportunities for new business development through following up on leads and conducting research on target clients
  • Managing multiple stakeholders- demand team, seller team, warehouse team et to ensure business hygiene.

Education

Master of Business Administration -

Indian School of Business Management and Administration
01.2019

Bachelor of Business Management -

St Aloysius College (Autonomous)
01.2016

Skills

  • Microsoft Office : Excel, Powerpoint, Word
  • Softwares : Vinculum, Uniware
  • Operating Systems: Windows, Android, IOS
  • Time management
  • Ability to work in a team
  • Relationship (Trust) building
  • Good communication skills
  • Positive Attitude
  • Organisational skills/ multi-tasking ability
  • Able to take up challenges
  • Continuous learning

Country Of Residence

Bangalore, India

Personal Information

  • Date of Birth: 07/16/95
  • Nationality: Indian
  • Marital Status: Single

Languages

  • English
  • Hindi
  • Urdu
  • Kannada
  • Konkani
  • Beary

Projects

Vodafone Index - A Study of Sales and Distribution in Bangalore (2019)

Timeline

Key Account Manager

Udaan
10.2022 - 12.2023

Associate Manager - Seller Fulfillment

Trell
- 04.2022

Business Development Executive

Udaan

Master of Business Administration -

Indian School of Business Management and Administration

Bachelor of Business Management -

St Aloysius College (Autonomous)

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Jummy Sufiyan