Junaid Qureshi
AML Analyst
Mira Road,MH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
4061
4061
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
AML Analyst
Telperformance
05.2024 - Current
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Performed ongoing reviews of customer accounts, identifying changes in behavior indicative of potential money laundering risks.
- Maintained up-to-date knowledge about emerging trends in financial crime, sharing insights with team members for continuous improvement initiatives.
- Strengthened AML compliance by conducting thorough risk assessments and monitoring transactions.
Sr. Representative Operations
Concentrix
10.2023 - 4 2024
- Working in international voice process assisting in billing disputes and other queries for the Customers ensuring timely processing and updating records following SOPs and timely escalation on real time,Cross Selling products involved identifying opportunity for growth (i.e Sales) part of the targets Monthly.
Customer Service Executive
Epicenter Technologies Pvt. Ltd
01.2021 - 07.2022
- Backend process in domestic operations in online trading firm Upstox account opening and verification process as per CKYC regulations set by the SEBI.
Assistant Coordinator
Europ Assistance India Pvt. Ltd
11.2021 - 06.2022
- Customer Care executive for client billing giving benefits to Customers their claim policy and all insuring records updated as per proper policy and following the proper client SOP
- Timely escalation involved to ensure every case getting closed as per the timelines
Education
MBA - Finance
04.2001 -
Finance -
Higher Seconday (12th Pass) -
Secondary Education -
Skills
Customer rapport
Financial Crime Investigation
AML Regulations Knowledge
Transaction monitoring
Self Motivation
Attention to Detail
MS Office
Teamwork and Collaboration
Affiliations
- Class Representative for a number of years in elementary school till college Final Year
- College member committee during my college, participant, volunteer took number of responsibilities to arrange events and project works.
- 120 Hours Annual extension work of University of Mumbai In Industry Orientation
- Participation in Student Leadership Programme to get an opportunity to taught in government school for primary children.
Accomplishments
SecondaryBhatiaKandivaliTiwari
- Student Leadership Programme - Indian Development Foundation
( Formerly Indian Leprosy Foundation) Volunteer work to teach in government school
- Certificate Of Extension Field Work for 120 Hours - Mumbai University
- Certificate Of Appreciation - BMS Event Committee Member
ShrTiwariTiwari Degree of Arts, Commerce and Science
Certification
Excel
Timeline
AML Analyst - Telperformance
05.2024 - Current
Sr. Representative Operations - Concentrix
10.2023 - 4 2024
Assistant Coordinator - Europ Assistance India Pvt. Ltd
11.2021 - 06.2022
Customer Service Executive - Epicenter Technologies Pvt. Ltd
01.2021 - 07.2022
OP Jindal University - MBA, Finance
04.2001 -
Shree L.R. Tiwari Degree College Of Arts Commerce And Science - Finance,
T.P. Bhatia Jr College Of Science - Higher Seconday (12th Pass),
N.H. English Academy - Secondary Education,