Summary
Overview
Work History
Education
Skills
Personal Detals
Languages
Hobbies
Timeline
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JUNED AZMI

JUNED AZMI

Virar

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Marketing Executive

Hotel Orritel West
Mumbai
12.2023 - Current
  • Collaborated with sales team to develop targeted promotions and incentives programs.
  • Analyzed customer feedback to improve the quality of services.
  • Conducted market research to identify consumer trends and preferences.
  • Maintained an up-to-date database of customers' contact information.
  • Generated leads through direct mailers or other outreach methods like cold calling or emails.

Front Office Executive

Hotel Orritel West
Mumbai
09.2016 - 12.2023
  • Greeted guests upon arrival, answered inquiries and provided information about hotel services.
  • Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers.
  • Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
  • Processed reservations by inputting customer information into computer system.
  • Responded to inquiries and room requests made online, by phone, and via email.
  • Maintained accurate records of occupied rooms, reservations and cancellations.
  • Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
  • Responded to customer complaints and addressed issues promptly and professionally.
  • Assisted other departments in resolving customer issues quickly and efficiently whenever needed.
  • Provided excellent customer service to ensure a positive experience for all hotel patrons.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Adhered to company policies and procedures when performing job duties.resolution.

Education

HSC in Arts -

Valia College
Mumbai
06-2012

SSC -

Cosmopolitan Barfiwala High School
Mumbai
06-2009

Skills

  • Energetic and willing to learn
  • Hard worker and Team player
  • Excellent communication skills
  • Patience and Planning skills

Personal Detals

  • Date of birth: 11/03/1993
  • Nationality: Indian

Languages

  • Hindi
  • English
  • Marathi

Hobbies

  • Travelling
  • Listening to music

Timeline

Marketing Executive

Hotel Orritel West
12.2023 - Current

Front Office Executive

Hotel Orritel West
09.2016 - 12.2023

HSC in Arts -

Valia College

SSC -

Cosmopolitan Barfiwala High School

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JUNED AZMI