Senior Software Analyst
Radial Omnichannel Technologies provides end-to-end eCommerce solutions, optimizing order management, inventory, and customer service for brands, enhancing efficiency and growth across digital and physical touchpoints.
- Designed and implemented a robust integration solution for an external API source by IBM DataStage's Hierarchical Stage. The project involved extracting chargeback data from an API, transforming complex XML into a flattened format, and loading it into a database for reporting and analytics.
- Led the integration of a multi-tender split pay solution, enabling the system to process payments using multiple credit cards for a single order. Modified existing ETL workflows in IBM DataStage to handle multi-tender payment data, ensuring accurate processing and transaction reconciliation.
- Developed an ETL solution to integrate fraud transaction data from multiple sources (Payment service XML, Gateway service JSON) using IBM DataStage's Hierarchical Stage. Processed and loaded the data into a unified table, enabling fraud analysts to create enriched rules for enhanced fraud detection.
- Worked in Customer Portal to centralize customer-related information, including address, phone number, and IP address. The portal enables real-time tracking of customer orders, allowing users to view order details for specific dates. Integrated data from various systems to provide a comprehensive view of customer interactions and transactions.