Justin Baker
Bedford
Summary
Professional with comprehensive expertise in field operations, prepared for leadership and oversight responsibilities. Proven ability to drive team collaboration and adapt to dynamic environments. Skilled in project management, conflict resolution, and resource allocation. Valued for reliability, communication, and achieving targeted outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Field Supervisor
Wright Traffic Control
08.2022 - Current
- Operated and navigated routes across central and southern Indiana.
- Monitored job site adherence to company protocols and safety measures.
- Led training sessions for flagging personnel.
- Identified potential hazards to minimize risks on job site.
- Monitored project progress by conducting regular site inspections.
- Led daily briefings by communicating project goals and expectations.
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
- Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
- Investigated issues and developed effective solutions.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
- Evaluated performance and progress, and made proactive adjustments.
- Completed site checks and leveraged computerized applications to document or record findings.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
- Conducted comprehensive site inspections to ensure compliance with regulatory standards.
- Streamlined communication between field team and management, ensuring timely updates and problem resolution.
- Elevated team morale and reduced turnover by recognizing outstanding performances and providing constructive feedback.
- Fostered strong relationships with clients by providing regular updates and addressing concerns promptly.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected equipment and tools used for safe operation.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Provided feedback to workers on job performance and safety procedures.
- Investigated and reported on accidents, injuries and near-miss incidents.
Traffic Controller
Wright Traffic Control
10.2021 - 08.2022
- Established various zones tailored to clients' requirements.
- Maintains stringent safety standards to protect clients, coworkers, and drivers traversing the zone.
- Directed traffic flow by coordinating with law enforcement and emergency services.
- Inspected equipment regularly for preventing malfunctions during operations.
- Communicated safety protocols to motorists, reducing accidents at work zones.
- Responded to accidents by setting up detours and directing traffic away from danger.
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Updated signage with correct speeds and delay warnings based on daily conditions.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Worked with foreman to create effective temporary traffic control schemes.
- Stood for Number hours with "Stop/Slow" paddle directing traffic.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
- Reduced accident rates at critical locations with the implementation of effective traffic control strategies.
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Received recognition for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
- Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
- Served as a valuable resource for resolving complex traffic-related issues, offering insights and recommendations based on extensive industry knowledge and experience.
- Conducted routine maintenance checks on traffic control devices to manage wear and tear.
- Expedited emergency response times by swiftly managing lane closures and rerouting traffic around accident scenes.
- Contributed to team development through cross-training initiatives, increasing overall knowledge and skillsets among fellow Traffic Controllers.
- Maintained high levels of vigilance to quickly address and remove unexpected road hazards.
- Enhanced driver awareness of construction zones, placing and maintaining clear signage.
- Responded to citizen complaints to address community concerns and maintain public trust.
Machine Operator
Employment Express
01.2021 - 10.2021
- Oversaw operation of an advanced 10-position hydromat device.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Achieved significant reduction in setup times by developing quicker changeover procedures.
- Elevated team morale and productivity by leading by example and providing support where needed.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Managed and monitored processes and machine systems by observing readings on control boards.
Custodian
Indiana University
09.2016 - 03.2020
- Conducted minor repairs to fixtures by replacing light bulbs and fixing leaks.
- Updated safety signage to inform others of wet floors or hazards.
- Carpeted and stripped floors to maintain cleanliness and extend lifespan.
- Collected and disposed of trash by following proper disposal procedures.
- Performed daily sanitation tasks to reduce germs and maintain health standards.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Bolstered security measures, regularly checking doors and windows for proper closure after hours.
- Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Diesel Mechanic Technician
Rumpke
07.2013 - 08.2016
- Performed preventative maintenance on vehicle components.
- Installed new vehicle systems and components.
- Coordinated procurement of parts essential for vehicle repairs and installations.
- Identified faults in braking systems, steering mechanisms, and transmissions through various diagnostic methods including computerized programs.
- Recorded every action and finding within digital platform.
- Assessed performance issues by examining all vehicle components.
- Used specialty equipment and standard tools to perform assessments.
- Performed detailed assessments of mechanical components for scheduled maintenance.
- Managed unloading of incoming inventory.
- Conducted weekly evaluations for maintenance.
- Utilized measuring instruments for part inspection.
- Achieved credentialing for brake and tire technology.
Security Supervisor/manager
Securitas Security
02.2006 - 06.2013
- Oversaw and directed security officers to ensure contract compliance.
- Resolved issues swiftly, delivering accurate and clear information independently.
- Responded promptly to reported incidents, ensuring swift resolution and asset protection.
- Ensured appropriate responses by identifying emergencies through vigilant monitoring.
- Logged shift activities in detailed reports submitted directly to the security chief at the end of each shift.
- Monitored access control systems, including CCTV systems for nefarious activities such as theft and safety violations
- Drafted reports detailing incidents like theft, trespassing, and unusual activities.
- Administered emergency care to avert patient condition worsening before paramedics arrived.
- Enforced company rules, policies, and regulations through strict adherence to posted orders.
- Communicated with police and fire departments during emergency scenarios.
- Conducted analysis of circumstances and identified actionable solutions for resolution.
- Developed and implemented training methods to promote improved officer performance
- Reduced general liability claims by74% through safety audits and training
- Managed staff schedules for all shifts and events to minimize overtime costs
- Developed and updated security procedures, security system drawings and related documentation
- Led security team and contributed to on-call shifts
- Instructed newly hired security staff on adherence to safety guidelines and corporate regulations.
- Led the security team and fulfilled on-call obligations.
Heavy Machine Operator/ laborer
Victor Oolitic Stone Company
02.2003 - 03.2006
- Qualified in clearing rocks using explosives for ledge preparation before sawing.
- Cut materials precisely to fit unique specifications.
- Delivered required equipment to workers on site.
- Completed various labor assignments while maintaining safety and quality protocols.
- Assessed ledge distances and marked specific locations to prepare operational sites.
- Prepared construction areas by digging, distributing, and leveling materials.
- Gained expertise in setting up saw and track systems.
- Maintained expertise in diverse equipment types and attachments for job site needs.
- Conducted repairs on equipment to maintain its efficiency.
- Adhered to strict company safety protocols for operating machinery.
- Utilized top-tier heavy machinery safety protocols, minimizing complaints and incidents.
- Submitted detailed fuel usage reports to supervisor every week.
- Monitored and upheld workplace safety measures consistently.
- Performed end-of-shift site clean-up by removing tools and storing machinery safely.
- Organized and categorized containers for streamlined processing.
Equipment Operator
Hoosier Sawyer Stone Company
04.2001 - 07.2002
- Cleared rock ledges efficiently for optimal placement of saw equipment.
- Measured materials according to specific project specifications.
- Ensured timely delivery of equipment from trucks to designated areas.
- Conducted general labor operations complying with established safety and quality procedures.
- Measured ledge distances and marked locations to help prepare sites for planned operations
- Used picks and shovels to dig, spread and level dirt and gravel
- Trained in how to complete skilled job tasks such as saw and track set up
- Supported ledge clearing by working on moving and organizing materials to help explosive handler as needed as Maintained proficiency in different types of equipment and related attachments to meet job site requirements
- Inspected, repaired and maintained equipment for durability and optimal performance
- Followed the company's strict safety protocols for machinery operation and encouraged other employees to do the same
- Employed best heavy equipment operation safety practices with minimal complaints or incidents
- Meticulously recorded the amount of fuel that was used in the front end loader and turned in reports each week to the supervisor
- Confirmed that all safety protocols were adhered to and that team members followed such measures to avoid accidents and injuries
- Removed tools and machinery from job site and secured location at end of shift
Shipping and Receiving Clerk
PTS Electronics
01.2000 - 06.2001
- Executed comprehensive evaluations of both inbound and outbound parcels.
- Documented shipment details to ensure data accuracy.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Education
High school or equivalent - Genral
Bloomington High School North
Bloomington, IN02.2001
Skills
- Critical thinker
- Fast Learner
- Excellent attention to detail
- Loss Prevention
- Staying calm under pressure
- Willing to take charge
- Highly Dependable
- Go Getter
- Time management
- Problem solving
- Leadership
- Ability to adapt
- Self starter
Certification
- Security Guard
- Chauffeurs license March2002 to Present I acquired chauffeurs license, for a job was doing delivering ice.
- Driver's License July1996 to July2023 Regular driving license
Affiliations
American legion member May2018 to Present I help as a fellow member, to help support my fellow vetran brothers.
Military Service
- Branch: Indiana National Guard
- Service Country: United States
- Rank: E-4
- March2002 to August2006
- I served my country, and left with an honorable discharge.
- Commendations: Awarded certificate for completion of the Army Ordenace School.
- Awarded the Army Humanitarian Award for my service, for deployment for hurricane Katrina.
Timeline
Field Supervisor
Wright Traffic Control
08.2022 - Current
Traffic Controller
Wright Traffic Control
10.2021 - 08.2022
Machine Operator
Employment Express
01.2021 - 10.2021
Custodian
Indiana University
09.2016 - 03.2020
Diesel Mechanic Technician
Rumpke
07.2013 - 08.2016
Security Supervisor/manager
Securitas Security
02.2006 - 06.2013
Heavy Machine Operator/ laborer
Victor Oolitic Stone Company
02.2003 - 03.2006
Equipment Operator
Hoosier Sawyer Stone Company
04.2001 - 07.2002
Shipping and Receiving Clerk
PTS Electronics
01.2000 - 06.2001
High school or equivalent - Genral
Bloomington High School North
- Security Guard
- Chauffeurs license March2002 to Present I acquired chauffeurs license, for a job was doing delivering ice.
- Driver's License July1996 to July2023 Regular driving license
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