JUSTIN M. COOPER
South Bend
Summary
∙ Outside Sales and Account Management Experience ∙ Track & Manage Varied Inventory and Daily Orders ∙ Background in Purchasing - Food Service Industry ∙ Analyze and Control Costs ∙ Hire, Train, and Supervise Effective Staffs ∙ Committed to Excellence in Customer Service
Overview
26
26
years of professional experience
Work History
Print and Insert Operator
Press Ganey
01.2020 - Current
- Made sure that products were produced on time and are of good quality
- Met production targets and tight deadlines by collaborating closely with team members
- Organized and prepared workstations and materials needed for operations to maximize productivity
- Inspected finished products for quality and adherence to customer specifications
- Worked to train NDX, an A.I healthcare component of Press Ganey
Sous Chef
Morris Park C.C.
01.2013 - 01.2020
- As sous chef I had hands-on experience with customers selling and executing parties and weddings with a group of staff
Sous Chef
The Summit Club
01.2009 - 01.2013
- Tracked inventory against regular menu items and daily specials
- Negotiated pricing and delivery with local vendors and food service suppliers
- Managed staff of 5
- Improved and expanded supply chain to provide more options and cost savings
Banquet Chef
The Marriott
01.2007 - 01.2009
- Supervised staff of up to 6 in daily preparation and service
- Reviewed manhour and cost analysis reports; ensured compliance with portion controls
- Worked with local vendors to develop seasonal and special menu items
- As Banquet Chef, coordinated and prepared food service for up to 500 guests
- Awarded 'The Spirit to Serve' recognition for Commitment to Service Excellence and Guest Satisfaction
Lead Cook
Morris Park Country Club
01.2005 - 01.2007
- Supervised staff of 6 in cooking and other duties
- Cross trained in all areas of kitchen operations and management, including inventory control, purchasing, cost & portion controls and food preparation
Summers Sales Representative
Tingue-Brown
01.1999 - 01.2004
- Called on accounts in the commercial and institutional laundry industry
- Updated customer needs and represented/sold product line of equipment, parts and services
- Worked with Engineering to help develop custom products and to ensure customer specifications were met
- Tracked orders through delivery
Education
Bachelor of Arts - Criminology, Public & Environmental Affairs, understanding of Spanish
INDIANA UNIVERSITY
Bloomington, IN01.2004
Skills
- Quality control
- Team leadership
- Food safety
- Inventory management
- Customer engagement
- knowledge of existing culinary trends and products
Timeline
Print and Insert Operator
Press Ganey
01.2020 - Current
Sous Chef
Morris Park C.C.
01.2013 - 01.2020
Sous Chef
The Summit Club
01.2009 - 01.2013
Banquet Chef
The Marriott
01.2007 - 01.2009
Lead Cook
Morris Park Country Club
01.2005 - 01.2007
Summers Sales Representative
Tingue-Brown
01.1999 - 01.2004
Bachelor of Arts - Criminology, Public & Environmental Affairs, understanding of Spanish
INDIANA UNIVERSITY
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