JUSTIN MCMANAHAN
Dispatcher
Columbus
Summary
Dedicated hard worker committed to ensuring the well-being of the company and its employees. Embraces challenges and seeks opportunities for growth and innovation. Constantly expanding skill set and knowledge base. Skilled in effective communication and finding creative solutions to simplify complex concepts.
Overview
8
8
years of professional experience
Work History
Dispatch Supervisor
RL Carriers
05.2023 - Current
- Supervised a team of Drivers and provided training focused on maximizing overall performance.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Enhanced team productivity by providing ongoing training and support to other staff
- Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
- Developed comprehensive performance reports for senior management, identifying areas for improvement and growth opportunities.
machine operator
Indiana Limestone
08.2020 - 03.2021
- In this position, As an operator, it is our job to make sure that the working area is safe and useable for the general workers and ourselves.
- We do morning inspections and continue inspections of the Jobsite and equipment throughout the day.
- We assist the laborers in making their job easier, safer, and teach them how to do things at a much easier and simple pace.
- We are also required to: Read and understood specifications to understand job requirements.
- Complied fully with safety requirements to protect personnel and company assets, As well as Kept machinery clean and operating efficiently to consistently meet production targets.
Sales Manager
Kirby
01.2019 - 06.2020
- This job position required knowledge of employees as well as the public.
- I had a team of 5-10 people daily that would ask me questions on how to do things and how to be more efficient.
- Not to mention the number of public questions that would be directed to me to answer and to figure out the best solution.
- It was my daily task to keep the team energetic, happy and to make sure they were completing the job at hand with the utmost efficiency.
- With that I also: Implemented comprehensive sales plan to meet overall business objectives for account acquisition, revenue, and margin.
- Monitored plans to proactively adjust strategies and maintain progress against results As well as; Worked with department managers to meet staffing and resource levels for expected demands.
Assistant Manager
Menards
05.2018 - 03.2019
- With this position, I mostly made sure the department was in check while I was there, as well as listening to the department manager.
- It was my job to figure out the best scheduling for the few other people in the department as well as make sure the department was closed down properly at night while I was on shift.
- On top of the normal tasks I also: Coached and managed performance for store associates and developed a bench of talented workers.
- Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management as well as; Attended store walkthroughs with the management team and followed-up on directives and recommendations.
Associate
orange leaf
02.2017 - 02.2018
- At this job, we ran the store by ourselves while we were on the shift.
- Dealing with the public directly through the day to meet their needs the best as possible.
- This was a great way to learn not only how to manage time but to keep everything in check so that the next day could not only run smoothly but also open the store up and be ready to start the next day.
- I also: Contributed to store shrink-reduction goals and programs.
- Used POS system to scan customer purchases, calculate prices, and process transactions as well as; Promoted safety initiatives to increase awareness and maintain a risk-free environment.
Education
Bachelor of Science - Educational Leadership And Management
Bedford North Lawrence High School
bedford, in 05.2001 -
Skills
- First Aid
- Teaching
- Communication
- Motivation
- Goal Setting
Positive communication skills
Transportation coordination
Coaching and onboarding
Route planning
Incident reporting
Logistics management
Tracking of man hours
Operational dispatcher oversight
Timeline
Dispatch Supervisor
RL Carriers
05.2023 - Current
machine operator
Indiana Limestone
08.2020 - 03.2021
Sales Manager
Kirby
01.2019 - 06.2020
Assistant Manager
Menards
05.2018 - 03.2019
Associate
orange leaf
02.2017 - 02.2018
Bachelor of Science - Educational Leadership And Management
Bedford North Lawrence High School
05.2001 -
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