Dynamic automotive detailer with a proven track record at Diamond Detailing Solutions, excelling in customer service and meticulous cleaning techniques. Recognized for enhancing vehicle appearance and maximizing productivity through effective time management and problem-solving skills. Committed to delivering exceptional results while maintaining a clean and organized work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automotive Detailer
Diamond Detailing Solutions
11.2024 - 06.2025
Adapt quickly to new techniques and technologies in automotive detailing services.
Provide excellent customer service by addressing client inquiries and concerns effectively.
Improved customer satisfaction by providing thorough interior and exterior detailing services.
Maintained a clean and organized work environment for efficient detailing processes.
Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
Completed vehicle inspections prior to service and after completion to assess damage.
Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
Maintained clean, tidy and safe work environment.
Provided exceptional customer service and addressed customer inquiries.
Inspected vehicles and equipment for visible damage.
Polished windows and mirrors of vehicles and equipment.
Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Removed dirt and debris from vehicle and equipment interiors.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Conduct thorough vehicle cleaning and detailing to enhance appearance and value.
Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Automotive Detailer
Riverside Automotive
11.2023 - 06.2024
Conduct thorough vehicle cleaning and detailing to enhance appearance and value.
Utilize specialized tools for efficient interior and exterior detailing processes.
Maintain cleanliness of work area to ensure safety and efficiency during operations.
Apply knowledge of automotive care products to achieve optimal results in detailing tasks.
Collaborate with team members to meet deadlines and maintain workflow consistency.
Train new hires on best practices for vehicle maintenance and detailing procedures.
Washed, waxed, and buffed vehicle bodies for professional shine.
Collaborated with team members to ensure consistent quality and timely completion of tasks.
Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
Washed cars and trucks daily for auto dealership.
Streamlined the detailing process, reducing turnaround time for customer vehicles.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Collected and disposed of trash in vehicle console spaces and under seats.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Vacuumed interiors of vehicles to remove dirt and debris.
Shined vehicle windows and windshields to remove water spots.
Planned and coordinated work for team of detailers.
Applied protective agents, including sealants, to protect surfaces.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Applied chemicals and used high-pressure wash and scrubbers to clean rims.
Utilized high-pressure washers to clean vehicles and equipment.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Wiped down and polished interior and exterior surfaces.
Used specialized cleaning products to remove stains from interior and exterior surfaces.
Performed detailed vacuuming of interior and exterior of vehicles and equipment.
Followed safety guidelines for cleaning vehicles and equipment.
Automotive Detail Manager
RCP America
12.2020 - 04.2022
Managed daily operations of automotive detailing team to ensure high-quality service delivery.
Trained and mentored staff on best practices for vehicle cleaning and customer satisfaction.
Implemented quality control processes to maintain consistency in detailing services.
Developed standard operating procedures to enhance efficiency in detailing workflows.
Maintained a clean and organized work environment, ensuring safety standards were consistently met throughout operations.
Fostered a positive work environment by consistently demonstrating strong leadership skills, emphasizing teamwork and open communication among staff members.
Effectively allocated resources among various projects to ensure timely completion without compromising quality standards or exceeding budget constraints.
Developed strong relationships with vendors to negotiate favorable pricing on auto detailing products, reducing overall operational costs.
Streamlined detailing processes for increased efficiency and productivity, implementing standardized procedures within the team.
Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
Inspected finished work to verify employee compliance with detailing standards.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Trained detail team to deliver best possible service to customers with quality work.
Managed team of 2-3 personnel focused on providing expert detailing services to Dealership customers.
Controlled resources like Automotive Cleaning chemicals comply with industry and Government Safety regulations
Parked and retrieved vehicles efficiently to ensure timely customer service.
Conducted thorough inspections of vehicles for damage before and after service.
Implemented safety protocols to minimize risks in high-traffic areas.
Land Surveyor Assistant
Accurate Surveying PLLC
07.2020 - 10.2020
Supported senior surveyors in assessing project specifications and requirements.
Ensured accuracy of collected data through meticulous verification processes.
Collaborated with team members to maintain equipment and ensure operational readiness.
Assisted in preparing site plans and survey maps using AutoCAD software.
Conducted field measurements and data collection for boundary surveys.
Contributed to project documentation, including reports and survey notes.
Adapted quickly to new surveying technology and methodologies in the field.
Set up precise measurement and control equipment.
Entered legal descriptions, lot sizes and other data into online databases through AutoCAD, SurvCAD and CADD interfaces.
Measured and marked property lines and key topographic features.
Ensured timely completion of projects by effectively prioritizing tasks and meeting deadlines.
Maximized accuracy while staking out reference points and markers for use in future construction projects.
Worked a Temporary Position Until Position was dissolved.
Merchandising Associate
Sam's Club
10.2019 - 01.2020
Assisted in inventory management and stock replenishment to maintain optimal product availability.
Collaborated with team members to ensure accurate product displays and merchandising standards.
Learned to operate point-of-sale systems for efficient customer transactions and returns processing.
Supported promotional setups and seasonal displays to enhance customer engagement and sales potential.
Engaged with customers to provide product information and enhance overall shopping experience.
Participated in team meetings to share insights on product performance and customer feedback trends.
Adapted quickly to changing priorities and store layouts, improving workflow efficiency during peak hours.
Improved product visibility by creating eye-catching merchandise displays.
Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Worked closely with individual customers to identify unique needs and supply appropriate products.
Provided exceptional customer service by addressing inquiries and offering personalized product recommendations.
Answered customer questions regarding store merchandise, department information, and pricing.
Stocked shelves to match planogram images and instructions.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Interacted with guests in friendly and knowledgeable way.
Maintained store assets with effective loss prevention strategies.
Worked A Temporary Position Until Position was dissolved.
Sales Associate
Brookstone
11.2017 - 01.2018
Assisted customers with product selection and provided knowledgeable recommendations.
Collaborated with team members to achieve daily sales targets and enhance customer experience.
Maintained store organization, ensuring displays were visually appealing and well-stocked.
Engaged in continuous learning about products to improve service quality and expertise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Worked a Temporary Position until Position was dissolved.