Juistin Wilcher
Indianapolis,IN
Summary
Dynamic and dedicated professional with extensive experience in customer service at Costco. Proven ability to enhance workflow efficiency and maintain cleanliness while adhering to safety standards. Skilled in inventory control and effective communication, consistently achieving high customer satisfaction through proactive engagement and meticulous attention to detail.
I Developed skills in fast-paced warehouse environment, seeking to transition into new field. Demonstrates strong organizational and time-management abilities, ensuring accurate and efficient order fulfillment. Brings team-oriented mindset and commitment to contributing to new challenges and opportunities.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Professional shopper skilled in identifying and selecting high-quality products. Strong focus on team collaboration and achieving customer satisfaction. Adaptable, reliable, and responsive to changing needs. Proficient in inventory management, communication, and time optimization.
Overview
4
4
years of professional experience
Work History
Delic Clerk
Costco
04.2025 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Made quick decisions for cook amounts so we would never run out.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Warehouse Picker
NAPA Auto Parts - Genuine Parts
04.2024 - 03.2025
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Curbside Shopper
Meijer
04.2023 - 03.2024
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Dunkin Crew
Dunkin' Donuts
02.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Decatur Central
Indianapolis, IN04-2023
Skills
- Customer service
- Cleanliness and sanitation
- Ethical conduct
- Dedicated work ethic
- Safe food handling practices
- Food preparation
- Equipment safety
- Equipment use
- Physical strength
- POS system operation
- Data entry
- Inventory checks
- Inventory control
- Accurate money handling
- Interactive communication skills
Accomplishments
- Achieved Best Deli Sells by completing Chicken Room goals at costco correctly with accuracy and efficiency.
- Earned team awards at Meijer for speed of shopping and taking out orders.
- Earned Recognition at NAPA by Mangers for always being on time and ready to work.
Timeline
Delic Clerk
Costco
04.2025 - Current
Warehouse Picker
NAPA Auto Parts - Genuine Parts
04.2024 - 03.2025
Curbside Shopper
Meijer
04.2023 - 03.2024
Dunkin Crew
Dunkin' Donuts
02.2022 - 04.2023
High School Diploma -
Decatur Central
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