Team player with exceptional abilities in communication, leadership, and guest relations. Customer service jobs demonstrate efficient time management and welcoming attitude, ensuring a professional experience for any coworkers, students, or customers.
Overview
4
4
years of professional experience
Work History
Bubble Tea Barista
The Bubble Tea Lady
06.2021 - 07.2023
Followed exact recipes for mixing and preparing beverage and food items.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Promoted additional items with beverages, increasing store sales.
Instructor
Fishers Elite Martial Arts
08.2021 - Current
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Fostered strong relationships with parents and guardians to encourage open communication regarding student progress.
Host/Togo Host/Server
Texas Roadhouse
05.2023 - Current
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Barista
Starbucks
09.2024 - 04.2025
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.