Justin P Mathew
Ernakulam,Kerala
Summary
Information Technology Infrastructure Manager with over 10 years of successful experience in Technical and Managerial operations . Recognized consistently in the current role for performance excellence, contributions for implementing processes and procedures, developing strategies and managing the IT disaster recovery strategies.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Information Technology Infrastructure Manager
Feathersoft Info Pvt Ltd
Ernakulam, Kerala
02.2012 - Current
- Developed and maintained courteous and effective working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities.
- Actively listened to customers, handled concerns quickly and escalated major issues to Management.
- Negotiated software support contracts to drive in 5% cost savings.
- Drove operational improvements which resulted in savings and improved profit margins.
- Handled day-to-day running of Loyale Healthcare Product, ensuring high levels of productivity and progression.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Eliminated downtime and maximized revenue by providing top project quality control.
System Administrator / Technical Support
SCIGENOM LABS Pvt Ltd
Ernakulam, Kerala
01.2011 - 01.2012
- Maintains Dev-ops support for In-house.
- Installed and configured application's in windows and Linux operating systems.
- Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to appropriate media.
- Developing and testing automation process using Shell script, Batch and Php.
- Technical Support for in house Genomics Project.
- Development Support for Laboratory Information Management System (LIMS).
- Introduced AWS infrastructure and management tools to create and manage virtual server computing environment.
Education
Master of Science - Computer
Kristu Jyoti College of Management And Technology
Kerala, India 06.2007 - 11.2010
Bachelor of Science - Physics
KG College
Kerala, India 06.2004 - 11.2007
High School Diploma -
St John's Baptist Higher Secondary School
Kerala, India 06.2002 - 11.2004
Skills
Information security technology
Skilled in Database
Skilled in Automation
Skilled in WAF
PCI Compliance
HIPAA Compliance
Teamwork and contribution
Excellent work ethic
Cloud services
Skilled in Windows and Linux Operating systems
Timeline
Information Technology Infrastructure Manager
Feathersoft Info Pvt Ltd
02.2012 - Current
System Administrator / Technical Support
SCIGENOM LABS Pvt Ltd
01.2011 - 01.2012
Master of Science - Computer
Kristu Jyoti College of Management And Technology
06.2007 - 11.2010
Bachelor of Science - Physics
KG College
06.2004 - 11.2007
High School Diploma -
St John's Baptist Higher Secondary School
06.2002 - 11.2004