Playing soccer in the rain
JUSTUS JOSEPH
ESL Teacher With Experience In The Aviation Sector
Kochi
Summary
A seasoned ESL teacher with past experience in the Aviation sector, versed in using effective and efficient methods of teaching while focusing on individual student needs. Experience teaching ESL at college levels for students from over seven different cultural backgrounds. Leverages positive, affirming approaches to encourage learning and assimilation. Seeking a Teacher, English as a second language (ESL) - college level position at Coastal Pacific Aviation Ltd.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Head Trainer, English Language
DAJ Education Services LLP
Kochi
01.2017 - Current
- Tutored and assisted college students, corporate employees, Ground staff and Cabin Crew to help with English language comprehension and mastery.
- Designed exams to test fluency in reading, writing, speaking and comprehension of English language and guided students on problem areas.
- Worked one-on-one with students needing individualized attention and developed special learning plans for struggling learners.
- Prepared and edited training manuals, multimedia visual aids, and other educational materials, including 100+ blogs on English.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding sessions and organized on-the-job training for new instructors.
- Maintained over 80% success rate in the overall quality of training and recommended improvements to the upper management on a fortnightly basis.
Regional Training Manager
T.I.M.E., Triumphant Institute of Management Education
Kochi
01.2016 - 01.2017
- Organised ‘Aqua Regia’ Quiz (Guinness World Records – Largest Quiz held at one location) www.time4education.com/Aquaregia/ during my tenure at T.I.M.E Group.
- Supervised delivery of foundation programs for high school students (Grade 9 to 12) across South India.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Reviewed and edited training materials for accuracy and company policy compliance, edited training manuals, multimedia visual aids, and other educational materials, conducted training courses and prepared videos for long-term.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Centre Manager
Miles Education Pvt. Ltd.
Kochi
09.2014 - 12.2015
- Positioned at Kochi, managed the centre in Kerala, was responsible for operations, faculty coordination and student counseling.
- Trained business development executives and sales personals in product knowledge, sales techniques and etiquette required in pitching high value accounting courses (CPA, CMA and CFA).
- Processed weekly, monthly and quarterly reports for business development and sales teams
- Developed strong communication and organizational skills through working on group projects with corporate team at HQ.
- Was responsible for the day-to-day operations at the centre (Kochi) which included reporting, revenue, training and handling unforeseen events and everyday targets and reported directly to Director of the Operations at HQ.
Sr. Consultant
Sutherland Global Services
Kochi
08.2013 - 06.2014
- Trained more than 300 telephone agents who spoke directly with customers from different parts of US, and assisted them with their credit score related queries.
- Responsible for preparing training modules and coach new hires and update existing agents on product and process updates.
- Imparted professional skills such as customer service, rapport building, communicative English and telephone etiquette.
- Handled escalations from customers, educating them about the strict regulations with the industry, and employing negotiation techniques, ensuring that high levels of customer satisfaction were maintained at all levels.
- Also functioned as a Subject Matter Expert in retaining customers, and was also responsible for training the Retention Team.
Aircraft Maintenance Technician, Avionics
Jet Airways (I) Pvt. Ltd.
New Delhi
06.2006 - 02.2009
- Worked on the following aircraft models and series – Airbus A320-200, A330-200, Boeing 737-300/400/500/700/800/900 series, Boeing 777-300ER and ATR 72-500.
- Worked as an Avionics Technician handling onboard issues with Aircraft Instruments, Electrical and Radio systems ensuring that all systems work as stipulated and within limits.
- Worked alongside the elite A.O.G Group, participating in major overhauls (A,B,C check) and CFM56 engine replacements on Boeing 737-800 NG.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems and carried out line maintenance, which included daily layover inspections, replacements of components such as lights, batteries, CPU’s.
- Performed thorough visual and physical inspections of all electrical parts, ensuring that all required layover checks were completed before flight.
- Repaired and installed wiring, connectors, control boxes antennas; and Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters and operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained repair logs to document all corrective and preventive aircraft maintenance and recorded maintenance actions in aircraft logbooks.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Education
High School Diploma -
Notre Dame School
New Delhi, India 07.2001 - 06.2003
A.M.E. Training Course - Electrical, Instrumentation, Radio
School of Aeronautics
New Delhi, India 07.2003 - 06.2006
Bachelor of Arts - English
Techno Global University
Shillong, India 06.2010 - 06.2013
Pursuing TESOL - Teaching English As A Second Language (ESL)
TEFL.org
Iverness, UK 02.2023 - Current
Skills
Awareness of Aviation terminology, Radio Telephony Restricted (RTR), and codes uttered by the pilot, co-pilot, flight attendant, cabin crew, tower, ATCundefined
Certification
Type Rating Certificate ATR 72-212A, Jet Airways Engineering Training
Interests
Listening to classical rock ranging from Aerosmith to Pink Floyd
Meeting people from different cultures
Traveling to remote destinations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Teachers open the door, but you must enter by yourself.
Zen proverb
Timeline
Pursuing TESOL - Teaching English As A Second Language (ESL)
TEFL.org
02.2023 - Current
IELTS Train the Trainer Certification, IDP education, in partnership with Cambridge University
01-2023
Head Trainer, English Language
DAJ Education Services LLP
01.2017 - Current
Regional Training Manager
T.I.M.E., Triumphant Institute of Management Education
01.2016 - 01.2017
Centre Manager
Miles Education Pvt. Ltd.
09.2014 - 12.2015
Sr. Consultant
Sutherland Global Services
08.2013 - 06.2014
Bachelor of Arts - English
Techno Global University
06.2010 - 06.2013
Type Rating Certificate ATR 72-212A, Jet Airways Engineering Training
04-2008
Aircraft Maintenance Technician, Avionics
Jet Airways (I) Pvt. Ltd.
06.2006 - 02.2009
A.M.E. Training Course - Electrical, Instrumentation, Radio
School of Aeronautics
07.2003 - 06.2006
High School Diploma -
Notre Dame School
07.2001 - 06.2003
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