JUVERIA QURESHI
MUMBAI
Summary
Strategically minded Senior Pre-Sales Consultant known for high productivity and efficient task completion. Previous roles have resulted in significant business growth due to deep understanding of customer needs and effective collaboration with sales teams. Offering firm grasp of both design process and market analysis to deliver functional and profitable outcomes. Possess specialized skills in solution selling, customer relationship management, and technical presentations. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
Work History
Talent Assistant
Castyou
Mumbai
02.2025 - Current
- Developed strong relationships with customers by providing helpful advice and suggestion.
- Maintained up-to-date knowledge of company products and services.
- Ensured all necessary paperwork was completed before closing a call.
- Followed up with customers after initial contact was made to ensure satisfaction levels were met or exceeded expectations.
Cabin Crew
Vistara
01.2022 - 01.2024
- Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
- Responded promptly to customer complaints or requests for service during flights.
- Communicated effectively with customers using English language skills.
- Maintained a professional appearance at all times while interacting with customers.
Teleperformance Flipkart
Mumbai
01.2021 - 12.2021
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
- Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
Sales Assistant
Miniso
Mumbai
10.2019 - 03.2020
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
Education
Diploma in Sales And Marketing Management - Sales
INSTITUTE OF SALES AND MANAGEMENT
Dubai,UAE05-2024
Bachelor of Commerce -
University Of Mumbai
Mumbai,India06-2022
Passed HSC - Commerce
Gyan Kendra's Prof. Ramnath Pandey Junior College
Mumbai,India05-2020
Passed SSC -
St Louis Convent High School
Mumbai,India04-2018
Skills
- Effective communication
- Team collaboration
- Detail-oriented
- Customer relationship management
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1
Timeline
Talent Assistant
Castyou
02.2025 - Current
Cabin Crew
Vistara
01.2022 - 01.2024
Teleperformance Flipkart
01.2021 - 12.2021
Sales Assistant
Miniso
10.2019 - 03.2020
Diploma in Sales And Marketing Management - Sales
INSTITUTE OF SALES AND MANAGEMENT
Bachelor of Commerce -
University Of Mumbai
Passed HSC - Commerce
Gyan Kendra's Prof. Ramnath Pandey Junior College
Passed SSC -
St Louis Convent High School
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