J VIJAY KRISHNAN
Bangalore
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience Engineer (CXE)
Dell Technologies
05.2021 - Current
- Developed and architected solutions based on inputs from Sales Engineers and/or customers, specializing in Storage, Servers and Networking for both on- premises and cloud.
- Created Technical Drawings and Environment Assessments to communicate effectively with customers.
- Developed custom-built tools and processes for unique scenarios, demonstrating problem-solving skills and adaptability.
- Proven ability to build and maintain strong relationships with key clients and partners.
- Utilized strong analytical skills and experience working with data to drive informed decision-making, analyze trends, identify areas for improvement, and develop strategies to maximize revenue and profitability.
- Collaborated with different teams within Dell, such as the specialty team, product development team, customer support team, and technology team, to ensure effective cross-functional coordination.
Graduate Engineer Trainee
Cashfree
10.2020 - 04.2021
- Responsible for analyzing operational data and generate reports to provide insights into key performance indicators (KPIs).
- Monitor and analyze Transaction Data to ensure accurate and timely processing of payments.
- Played a crucial role in identifying and mitigating Operational Risks.
- Ensured that Cashfree operates in compliance with relevant Regulations and Industry Standards.
Embedded Systems Engineer
India Tech Keys
01.2020 - 02.2020
- Responsible for designing and developing embedded systems, including hardware and software components.
- Work with programming languages such as C, C++ to write code that runs on microcontrollers or processors embedded within the system.
- Design and implement electronic circuits that interface with sensors, actuators, and other external devices.
Education
Bachelor of Engineering - Telecommunication Engineering
CMR Institute Of Technology
Bangalore07.2020
Skills
Programming
Storage Hardware
Cloud Computing
Data Analysis
Customer Demonstrations and Presentations
Problem-solving and Trouble Shooting
Communication and Collaboration
Certification
- Information Storage and Management Version 4.0
- Networking Version 1.0
- Cloud Architect, Cloud Infrastructure Version 3.0
- Midrange Storage Solutions Version 2.0
Timeline
Customer Experience Engineer (CXE)
Dell Technologies
05.2021 - Current
Graduate Engineer Trainee
Cashfree
10.2020 - 04.2021
Embedded Systems Engineer
India Tech Keys
01.2020 - 02.2020
Bachelor of Engineering - Telecommunication Engineering
CMR Institute Of Technology
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