Sustainable Living, SDG
Jwalaprasad P
Senior Business Consultant
Bangalore
Summary
Forward-thinking, Humane Business Professional with the initiative to conquer difficult challenges in Life Sciences & Health Care (LSHC) industries. Entrepreneurial by nature and committed to ensuring excellent consulting service delivery at all times. Keen to contribute in multi-disciplinary, hybrid teams for realizing Life 3.0 and Business 4.0 objectives across LSHC space. A visionary, global professional, lived and worked in New York and London, believes in building lasting and sustainable businesses, and universal brotherhood.
Over 28 years of diverse Consultancy expertise in Medical Practice, Global Clinical Operations, Strategy, Risk Management, IT Delivery / Support / Operations and GXP Compliance. Can wear multiple domain hats seamlessly. Brings in demonstrated track record in consulting and exceptional team management capabilities. Cultivates rapport with individuals to optimize business goals and output, resolve complex problems and deliver innovative improvement strategies. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals. A willingness to take on added responsibilities to meet team goals. Proficient in CTMS Systems, MS Office and G Suite and various other tools.
Co-founder, Mentor at APJ TrueLife Ayurvedic Medical Center, Bangalore, Karnataka, India (current)
Founder, Chief Physician, M P Polyclinic, Bangalore (1995-2007)
Overview
29
29
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
5
5
Languages
Work History
Senior Business Consultant
TATA Consultancy Services
Bangalore
02.2009 - Current
- End to end pharmacovigilance process support to address time-critical client requirements. Success led to more revenue streams from the satisfied client and new client referrals for the service.
- Successfully deployed CMMI SVC level -5 controls for assigned client engagement. TCS went on to became first company to be certified at level 5, globally. This led to new revenue stream for the organization.
- Global Lead ITQA Consultancy for Global Top 10 Pharma MNC clients for over 11 years (2011-2023).
- Formulated recommendations and effective solutions for multi-million $, UK based Pharma MNC client, thus contributing to overall profitability and success of its Global Salesforce team across 110+ Markets. (2015-17)
- Provided Lead QA Consultancy to US based Pharma Major for global, multi-million-dollar, novel cloud solution at a scale without Industry precedents, impacting 20000 + users in 100+ Markets which enhanced productivity and profitability and process compliance of the workforce. (2012-14)
- Turnaround in Customer satisfaction scores from dissatisfaction to customer delight in about 3-4 months post assignment. Also enhanced team size by 25%.
- Breakthrough into area of service which was monopolized by competitor who failed to meet client expectations. Success led to more referrals and revenue generation across streams.
- Generated and contributed to key client position papers around compliance challenges for adoption of novel technologies like cloud, digital and mobile platforms and social media platforms. Led to C-Sat score ratings.
- Devised novel frameworks for ensuring compliance for emerging technologies.
- Implemented process improvements to optimize procedures for higher efficiency and help clients evolve and grow. Became Process Excellence champion.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Evaluated Business needs and situations and recommended targeted solutions using contextual knowledge and experience.
- Introduced and piloted new methods, practices, and systems to reduce turnaround time and enhance modernization and maturation of processes.
- Negotiated and resolved disputes between key stakeholders finding mutually beneficial solutions, which saved multi-million $ program from jeopardy.
- Developed complete business plans and operational strategies for new and existing business.
Sabbatical HR Role - Wellness Head
TCS
Bangalore
07.2021 - 02.2022
- Took up Sabbatical, Corporate HR role (post COVID) for Top Leadership Wellness.
- Assessed, found competent and designated Global Head-Leadership Wellness.
- Envisioned, ideated, researched and validated novel wellness program.
- Piloted and fine tuned novel wellness program.
- Created novel Framework for wellness program.
Senior Site Manager
Johnson & Johnson, Janssen Pharmaceuticals
Mumbai
05.2007 - 02.2009
- End to end experience in Global Clinical Operations right from Country-level Study feasibility, Regulatory Dossiers, Study Initiation, Ethics Committee Submissions, Site initiation, Monitoring through to Site closure to Final Regulatory Submission, and everything in between.
- Sr CRA, preferred for complex and tough Oncology TA Studies.
- Handled various TA (Therapeutic Areas) Studies; 3 tough Oncology (one with very rare incidence), 1 Neurology and 1 CVS, simultaneously.
- Extensively traveled across India for coaching, mentoring and monitoring Study Sites' personnel during establishment phase of Clinical Trials in India.
- Extensively reviewed Patient Source Documents and e-CRFs for Data Accuracy and discrepancy resolution.
- Pioneered 'Blinded Monitoring' for J&J India and authored manual and trained peers for same.
- Reported to Mid-level and Senior management verbally and through technical documentation and presentations.
- Responsible for overall Compliance and performance of assigned Study Sites to Study Protocols, ICH-GCP Standards and FDA Regulations, end to end.
- Organized and maintained research study regulatory documents in TMF.
- Directed, guided and delegated tasks to junior CRAs and vendor staff and developed project schedules, resource requirements and timelines to maintain productivity goals and objectives.
- Conducted Site visits from feasibility through to closeout in compliance with Study Protocols.
- Reviewed IC Process, participant eligibility and consent documentation to help researchers achieve accurate and meaningful results and regulatory compliance.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Facilitated and conducted investigator meetings for training and implementing trials in accordance with study protocols, timelines and budgets.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Monitored patient safety throughout clinical trials and reported any adverse events.
Medical Practice
M P Polyclinic
Bangalore
09.1994 - 04.2007
- Founder and Chief Physician of M P Polyclinic, Bangalore.
- Established research-oriented Family Medicine Practice.
- Experienced in Holistic, Integrative and quantum medicine.
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Referral services for secondary and tertiary patient care
- Diagnosed and treated patients suffering from chronic conditions.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Conducted patient education / counseling sessions among targeted populations with prevalent health risk factors.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Authorized Medical Consultant for Govt. and Private and Public Institutions.
- Established and Conducted AMC (Annual Medical Check-up) camps annually for various organizations and IMC (Initial Medical Check-up) for authorized Institutions, for new employees.
- Conducted numerous vaccination camps in schools and organizations for prevention of Hepatitis-B.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses. (Junior Resident, DNB, St. John's Hospital, Bangalore)
- Researched industry innovations and emerging treatments to improve care delivery. (Jr. Resident)
- Surgical ICU experience as Jr. Resident for 6 months (1997-98)
- Managed 6 Specialists and multitude of clients with various personalities and from different cultures and social strata for Polyclinic
- Communicated closely with patients, ensuring medical information was kept private and confidential.
- Promoted patient health and general wellness by coordinating and encouraging participation in health events.
- Oversaw accounting, budgeting, and running of Polyclinic along with the Administrator.
Intern Doctor
K R Hospital, Mysore
Mysore
09.1994 - 09.1995
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Provided emergent medical care and treatment for injuries and illnesses.
- Admitted and treated patients as part of hospital's 24-hour on-call services.
Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition. - Presented cases to multi-disciplinary teams and discussed therapeutic interventions.
- Visited Primary Health Centers in villages for gaining experience in medical practice in peripheries and outreach areas.
- Conducted minor surgical procedures under supervision of Seniors and Specialist doctors.
- Gained extensive knowledge and insights from senior staff, diverse exposure and experience across therapeutic areas.
Education
PGDCR - Clinical Research And Operations
ICRI
Bangalore 08.2005 - 07.2007
MBBS - Medicine And Surgery
Mysore Medical College
Mysore, Karnataka, India 08.1989 - 08.1994
Skills
Team Building and Management
Certification
ITIL V3 Foundation
Accomplishments
Founder for 2 organizations (one past, one present)
Highly recommended Senior CRA/Site Manager at investigator sites, preferred CRA for tough Oncology clinical trials (J&J, 2007-09)
End to end expertise in global clinical operations & Pharmacovigilance
Pioneered 'Blinded' Site Monitoring and authored a manual for the same (J&J India)
Global work experience (USA, UK, China and Thailand)
A sabbatical Corporate HR stint as 'Global Head-Leadership Wellness' Researched, developed and piloted a Novel Framework for Wellness for top leadership team, post COVID time (2021-22)
Commendation Letter by Regional Heads (Top Pharma MNC, USA) for Global Lead Consultancy (ITQA) for a multi-million $ global (100+ Markets) program to improve overall Salesforce efficiency, performance and profitability (2013-14)
Break Through Award by Senior Director (Top Pharma MNC, UK) for saving a mid-flight, multi-million $ Global Program by performing timely 'Gap-Analysis and Recommendations' (2015)
Global Lead IT Consultancy experience across global Top 10 Pharma Majors, for over a decade (2011-2023)
Critical acclaim in the form of acknowledgement and appreciation, by the toughest client manager, for contributions over 3 years (2014)
Core Team member for the successful Certification of Enterprise-wide CMMI SVC L-5 (a global first achieved by TCS in 2011-12), developed a new 'DAR' Tool, leveraged across LS Business Unit
Transformed an odd bunch of 'anticipated' low performers to the best team out of 10 teams, consistently for over 6 months (in 9 month project) (2009), by implementing 'Spiritual Quotient' on the floor
Rated as the best and most humane Team Lead by engagement HR (2009)
A highly valued team member across all roles and organizations
Numerous rewards and recognitions (Internal and Clients)
Established a research-oriented Family Medicine Practice
Experienced in Holistic, Integrative and Quantum Medicine
Authorized Medical Consultant for Govt. and Private Organizations
Community resource person for various volunteering activities
Interests
Future Trends
Digital and Business Transformation
Disruptive Technologies and their impact
Quantum Medicine
GPT, IoT, AI, Blockchain, Quantum Computing
TED Talks, Youtube (diverse topics)
Spiritual Quotient in Governance
Software
CTMS Tools and Technologies
Argus
Cloud Tools and Technologies
MS Office
G Suite
Hobbies
Photography, healthy cooking, conscious parenting, mindfulness, spirituality, learning new things, reading.
Volunteering
Business Group Council Member for 'Million Hours of Purpose' Enterprise-wide CSR initiative
'Navarathna Member', a community resource initiative by PNC Cognition International School
Regular volunteering activity in and around the community where I live, for various organizations (Health, Nutrition, Education & Sustainability)
Votary and active promoter for 'Holistic and Sustainable Living', 'Conscious Parenting' and 'Mindfulness' in all spheres of life
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Customers and Communities are the very reason why businesses must exist"
JP
Timeline
Yoga Wellness Instructor (training May-July2023)
07-2023
Mentoring Silver Certification Training (Mar-June)
05-2023
Design Thinking-E2 (internal certification)
02-2023
Sabbatical HR Role - Wellness Head
TCS
07.2021 - 02.2022
Yoga Protocol Instructor
02-2021
ITIL V3 Foundation
08-2011
Senior Business Consultant
TATA Consultancy Services
02.2009 - Current
Senior Site Manager
Johnson & Johnson, Janssen Pharmaceuticals
05.2007 - 02.2009
PGDCR - Clinical Research And Operations
ICRI
08.2005 - 07.2007
Medical Practice
M P Polyclinic
09.1994 - 04.2007
Intern Doctor
K R Hospital, Mysore
09.1994 - 09.1995
MBBS - Medicine And Surgery
Mysore Medical College
08.1989 - 08.1994
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