DINESH GONDI

Client: HP

Role: L4 Support

Domain: .NET

Tools: Database and SQL

Project Description:

• Provided L4 support for HP applications using .NET technologies within team of 8.
• Monitored server and database status, ensuring all systems were operational.
• Supported 5 in-house HP applications, maintaining database connectivity for data flow.
• Addressed and resolved tickets related to data flow, cost, and access issues.
• Debugged code and resolved database issues, escalating coding problems to team leader as needed.
• Ensured smooth data transfer between applications and maintained consistent system performance.

Responsibilities:

• Analyzed application performance requirements and identified key business scenarios.
• Ensured servers and databases were always operational.
• Participated in discovery phase to understand client requirements and prepared test plans.
• Generated detailed reports and checked for database blocking sessions.
• Debugged code and received commendations from senior leaders for work with open-source tools.
• Provided technical expertise throughout all phases of project, ensuring accurate execution of designs and specifications
• Monitored metrics during project execution to maintain compliance with planned costs
• Maintained records for each project and engineering discipline
• Improved communication among stakeholders through regular updates and meetings
• Delivered high-quality products consistently by adhering closely to industry standards and best practices within each stage of given project''s lifecycle