Jyotee Ssharma

• Managed multiple calendars and scheduled meetings for senior leadership to optimize time management.
• Managed end-to-end expense reimbursement processing, ensuring compliance with all established company policies and financial guidelines.
• Executed and managed comprehensive travel arrangements (domestic and international), encompassing flight, hotel reservations, and required visa documentation.
• Oversee day-to-day office operations, and ensure a smooth workflow.
• Support teams with meeting coordination and logistics thereto.
• Manage office supplies, equipment, and maintenance requirements.
• Facilitated cross-functional communication, streamlining project workflows and enhancing collaboration.
• Organized company-wide events and leadership meetings, coordinating logistics and participant engagement.
• Supported onboarding processes, ensuring smooth integration for new team members.
• Managed and maintained comprehensive employee records (joining dates, birthdays) to facilitate and organize engaging workplace celebrations, effectively fostering a positive company culture.
• Collaborated closely with key stakeholders to develop and implement initiatives that significantly improved employee engagement and fostered a positive organizational culture.
• Collaborated with vendors to arrange services and supplies for projects and daily operations.
• Streamlined administrative processes through implementation of new tools, boosting overall efficiency.
• Assisting in vendor onboarding processes, compliance, and supporting end-to-end vendor relationships.
• Proactively ensured fiscal efficiency by consistently applying advanced negotiation skills and seeking favorable terms from vendors and suppliers, leading to continuous cost optimization.
• Coordinated regular communications across internal departments to enhance day-to-day operational efficiency.
• Performing billing validation, cross-checking, and approvals for vendor invoices, ensuring maintenance of principles of bill checking, and payments/receipts on expenditures incurred.
• Maintained confidential records related to executive operations, safeguarding sensitive information.

Day-to-day responsibilities: - Team Coordination: Organizing and facilitating team meetings, and ensuring timely communication across the team, ensuring deadlines and project goals and objectives are met.
- Project Management: Provided comprehensive project status updates to stakeholders, maintaining transparency and accountability throughout the project lifecycle, and maintaining a high level of organization and timely delivery in a fast-paced environment.
- Technical Skills: Proficient in maintaining various software and tools for project management, data analysis, and communication, such as Trello, Jira, and Excel. - Stakeholder Management: Experience in building and maintaining relationships with stakeholders at all levels, including senior leadership.
- Communication and Interpersonal Skills: Strong communication and interpersonal skills to effectively collaborate with cross-functional teams, and build relationships. Effectively negotiate deadlines when necessary, and communicate changes to manage expectations.
- Data Analysis and Reporting: Proficiency in data analysis and presentation of key findings.
- Process Improvement: Identifying opportunities for process improvements and increased efficiency by 20%.
- Working experience with collaboration tools such as Confluence and creating workflows.
Key Result Areas as an Executive Assistant: - Project Coordination & Management: Assist in managing and coordinating various projects, ensuring deadlines and objectives are met, and applying skills such as planning and execution.
- Organizational Skills: Efficiently managed and prioritized multiple tasks to meet project deadlines. - Delivering support to Sr. Leadership in APAC offices starting March 2021 and has also supported Sr. Leadership at BCN & GBS India from 2018 to October 2021. - Monitoring projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation from others, monitoring progress, problem-solving, and adjusting plans. - Presenting suggestions to stakeholders for improvements on tasks and objectives assigned. - Providing strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly, with sharp attention to detail.

- Administering information flow in a timely and accurate manner by discharging routine tasks for the smooth running of the office.

Managing the entire gamut of functions, which includes calendar management, client correspondence, scheduling meetings, agenda preparation, conference arrangements, travel arrangements for ticketing, hotel booking, foreign exchange, visas, and so on.

- Working under limited supervision in a fast-paced environment, and performing multiple work assignments. - Addressing and resolving issues through decision-making and delivering maximum productivity within the minimum possible time. - Administering operations management, non-technical project management, and corporate event planning (task tracking, process documentation, resource management, meeting administration). - Developing networking relationships with external clients, high-level executives, and administrative assistant offices to schedule appointments, as required.

Key Highlights: - Received appreciation for: delivering offsite support, organizing leadership events, driving the GBS Office Opening Project, and delivering outstanding contributions to eight senior leaders at the same time. - One of the core members of the Bindaas Team (Cultural Team) (2019-2021). - Played a key role in delivering onboarding training to the new MAs hired in the KL office. - Acted as a key person to support recruitment drives for BCN in 2018 and 2019.

• Key Result Areas:
• - Administered Calendar Management for a Partner and coordinated & scheduled internal as well as external meetings
• - Developed contact reports, managed petty cash, prepared presentations expense reports and other documents
• - Organised travel arrangements for partners and team i.e. Ticketing/Visa/Hotels/Cabs/ Sim Cards/ Forex
• - Prepared agenda's, MOM, briefing documents & background research required for meetings
• - Registered for seminars & external conferences and decided regarding special events such as Partners' Meet, & Competition Seminar
• - Updated profiles of partners, booked conference calls & shared details to participants
• Legal Firm

• Key Result Areas:
• - Coordinated for domestic & international travel and hotel bookings for senior stakeholders & team
• - Administered event management, organized company events and conferences
• - Worked on Excel while maintaining all the records for all the clients on-board

• Key Result Areas:
• - Delivered organizational & administrative support to departments and team members
• - Developed & maintained records in computer database and paper-based filing
• - Supported staff members and assisted in travel arrangements