Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Billing Staff Member
Shabnam Traders
Initiated collections procedures when necessary, maintaining professionalism and preserving positive client relationships during difficult conversations about overdue payments.
Increased billing accuracy by implementing an efficient invoice tracking system.
Improved internal communication between departments through regular reporting of billing activities.
Provided training to new Billing Staff members, sharing best practices and assisting with their onboarding process.
Maintained a high level of customer service with timely and accurate invoicing for all accounts.
Streamlined the billing process for faster invoicing, resulting in improved cash flow management.
Created improved filing system to maintain secure client data.
Education
Bachelor of Computer Applications - Computer Application
University of Madras
IAms, Palayam, Trivandrum
03.2018
High School Diploma - Biology Science
Pallithura HSS
Trivandrum
03.2015
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Time management
Flexible and adaptable
MS office
Multitasking
Calm under pressure
Verbal communication
Timeline
Account Cum Showroom in Charge
Sulfex Mattress
Billing Staff Member
Shabnam Traders
Bachelor of Computer Applications - Computer Application