Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
FIELD OF INTEREST
CREDENTIALS
Timeline
Generic

JYOTHI KALAVAKUNTA

CHITTOOR

Summary

Knowledgeable customer service team member with skills in administrative support, time management and problem-solving. Proficient in INFOSYS compliance standards and business best practices. Bringing 2 years' experience in the field. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Process Executive+

INFOSYS
BANGALORE
06.2021 - 11.2023
  • Monitored loan statuses on a daily basis to ensure timely resolution.
  • Negotiated repayment plans with borrowers, including short sales and deed-in-lieu of foreclosure.
  • Analyzed borrower financials to determine best course of action.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Informed customers of loan application requirements and deadlines.
  • Reviewed and responded to written correspondence from borrowers regarding loan status.
  • Developed and implemented loan resolution strategies for delinquent loans.
  • Verified client financial information to determine creditworthiness and loan eligibility.

Education

MBA - BUSSINESS ADMINISTRATION

WINGS BUSSINESS SCHOOL
RAMAPURAM
04.2021

B COM - COMPUTERS

EMERALDS DEGREE COLLEGE
TIRUPATHI, ANDHRA PRADESH
06.2018

High School Diploma -

EMERALDS JR COLLEGE
TIRUPATI, ANDHRA PRADESH
05.2015

High School Diploma -

GOVT. HIGH SCHOOL
BANGARUPALEM
04.2013

Skills

  • Account Updates
  • Document Preparation
  • Claims Processing
  • Proposal Development
  • Data Entry
  • Records and Database Management
  • Microsoft Office
  • Active Listening
  • Process Development
  • Presentation Design
  • Document Review

Certification

  • Working knowledge of MS-Office and Tally
  • PROGRAMMING LANGUAGE : C LANGUAGE
  • OPERATING SYSTEM : WINDOWS

Affiliations

  • PLAYING SHUTTLE
  • LISTENING MUSIC
  • READING BOOKS
  • LEARNING NEW SUBJECTS

Languages

English
First Language
Telugu
Advanced (C1)
C1
Hindi
Beginner
A1

FIELD OF INTEREST

  • Finance and Accounts PROJECT
  • Company : Value pro International Pvt,Ltd,Bangalore. Project Title:A study on Ratio Analysis

CREDENTIALS

  • Actively participated in seminars and powerpoint presentations. Coordinator for several events at college level.

Timeline

Process Executive+

INFOSYS
06.2021 - 11.2023

MBA - BUSSINESS ADMINISTRATION

WINGS BUSSINESS SCHOOL

B COM - COMPUTERS

EMERALDS DEGREE COLLEGE

High School Diploma -

EMERALDS JR COLLEGE

High School Diploma -

GOVT. HIGH SCHOOL

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