Jyothish Viswanadhan
Global Mobility Executive
Mumbai,Maharashtra
Summary
Proven leader in immigration case management at Fakhoury Consultants Private Limited, adept at driving process improvements and fostering team collaboration. Excelled in visa application processing and organizational abilities, significantly enhancing operational efficiency. Skilled in immigration law, demonstrating creativity and innovation in problem-solving.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Executive - Immigration
Fakhoury Consultants Private Limited
Mumbai
04.2024 - Current
- Managed high volume of cases with meticulous attention to detail, ensuring accurate and timely processing.
- Mentored junior staff members, sharing expertise and fostering supportive work environment.
- Assisted clients in preparing documentation for visa applications, ensuring accuracy and completeness of submissions.
- Established strong working relationships with both internal and external stakeholders, enhancing communication and collaboration.
- Implemented new case management software, improving overall organization and accessibility of client information.
- Provided exceptional customer service to clients throughout immigration process, addressing concerns promptly and professionally.
- Reduced case backlog by prioritizing tasks and implementing effective time-management strategies.
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
- Drove continuous improvement in day-to-day process and transformation initiatives that resulted in impactful evolution.
Support Staff - Immigration
Fakhoury Consultants Private Limited
Mumbai
03.2021 - 03.2024
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in team environment.
- Worked well in team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Drafting of 9089s, I-140s and AOS applications for Employment based Categories.(EB-1, EB-2 and EB-3)
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Senior Officer, Operations
VFS Global Private Limited
Mumbai
04.2019 - 02.2020
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
Operations Officer
VFS Global Private Limited
Mumbai
04.2017 - 03.2019
- Managed cross-functional teams for successful completion of projects within budget and timeline constraints.
- Updated and published standard operating procedures using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Drafted Visa applications for all types of visas
- Conducted Biometrics
- Vignette stamping.
- Optimized business processes to foster operational efficiency.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
- Inspected and maintained visa applications, vignettes, bio-metrics for operation.
Education
Post Graduate Diploma in Management - Operations Management
MIT School of Distance Education
Pune, India 09.2018 - 07.2020
Bachelor of Commerce - Financial Accounting And Auditing
St. Andrew's College
Mumbai, India 06.2012 - 11.2014
Skills
Team collaboration abilities
Organizational abilities
Presentation abilities
Creativity and Innovation
Case management proficiency
Visa Application Processing
Immigration law expertise
Document Review Abilities
Data Analysis Competencies
Continuous Process Improvement
Timeline
Executive - Immigration
Fakhoury Consultants Private Limited
04.2024 - Current
Support Staff - Immigration
Fakhoury Consultants Private Limited
03.2021 - 03.2024
Senior Officer, Operations
VFS Global Private Limited
04.2019 - 02.2020
Post Graduate Diploma in Management - Operations Management
MIT School of Distance Education
09.2018 - 07.2020
Operations Officer
VFS Global Private Limited
04.2017 - 03.2019
Bachelor of Commerce - Financial Accounting And Auditing
St. Andrew's College
06.2012 - 11.2014
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