Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
JYOTHSNA M

JYOTHSNA M

Senior Engineer
Bengaluru,KA

Summary

Results-driven Senior Development Engineer in Test with around 10 years of extensive experience in software development and a passion for quality processes. Skilled in delivering comprehensive testing solutions for complex projects, specializing in functional testing and automation of client applications. Collaborative team player adept at debugging and reproducing issues, while effectively communicating technical concepts to diverse audiences. Proven mentor and guide to junior engineers, fostering a culture of continuous improvement and skill development. Strong problem solver with expertise in managing risks and dedicated to driving enhancements in test automation frameworks and ensuring robust software quality. Committed to anticipating customer needs and delivering compelling QA solutions that align with business objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SENIOR ENGINEER

Wipro Technologies
01.2025 - Current
  • Designed and implemented scalable automation frameworks using ACCELQ, Playwright (BDD) improving test efficiency by 78% and reducing manual effort.
  • Automated end-to-end business workflows for Salesforce nCino (Commercial Lending), ensuring high-quality validation of critical banking systems.
  • Leveraged AI-driven tools (ACCELQ, GitHub Copilot) to accelerate script development, improve productivity, and enhance test coverage.
  • Involved in automation migration from ACCELQ to Playwright, improving execution speed, maintainability, and modernizing the test architecture.
  • Maintained code versions in GitHub for the Banking application.
  • Managed defect lifecycle and requirement tracking using JIRA and Octane, performing root cause analysis and delivering actionable insights.
  • Mentored junior engineers and drove Agile practices (Scrum, Sprint Planning, Refinements,Retrospectives), ensuring collaboration and high-quality delivery.

Application Development Senior Analyst

Accenture
10.2021 - 12.2024
  • Developed and maintained automation scripts using Selenium WebDriver (Java) with TestNG,POM automating ~60% of regression suite for Salesforce service cloud applications.
  • Integrated automated test suites with Jenkins CI/CD pipelines, enabling continuous testing and faster feedback during build and release cycles.
  • Performed functional, regression testing and supported release validation and production sanity, ensuring stable deployments.
  • Managed defect lifecycle using JIRA, conducting root cause analysis and delivering data-driven test and bug reports to stakeholders and code maintenance using BitBucket.
  • Led test planning, estimation, and task allocation, collaborating with cross-functional teams in Agile, and driving BA demos and stakeholder communication and all sprint ceremonies for quality delivery.

Senior Software Engineer and

TechMahindra
03.2019 - 10.2021
  • Developed and executed hybrid automation framework using Selenium WebDriver, TestNG, and Page Object Model (POM) for Telecom Application.
  • Automated key business workflows, reducing manual regression effort by ~40%.
  • Integrated framework with Jenkins CI/CD, enabling scheduled and on-demand test execution.
  • Implemented data-driven testing and reusable utilities, improving scalability and maintainability.

Software Engineer

TechMahindra
03.2016 - 02.2019
  • Led requirement analysis and test design, converting business and functional specs into scalable E2E test scenarios, reducing requirement gaps and improving test coverage for Telecom(Siebel CRM) application.
  • Owned end-to-end testing (sanity, system, regression) across Siebel, acting as SPOC for component & E2E teams, accelerating defect triage and improving release stability.
  • Managed defect lifecycle using HPQC, driving data-driven root cause analysis and publishing detailed test/bug reports, enhancing product quality and stakeholder visibility.
  • Actively contributed to Agile delivery (Scrums, Sprint Planning, Reviews), resolving cross-team dependencies and ensuring faster, high-quality releases with a strong focus on automation readiness.

Education

Bachelor of Technology - Computer Science And Engineering

Jawaharlal Nehru Technological University
KAKINADA
2015

Skills

  • Automation: Selenium WebDriver, TestNG, Cucumber (BDD),ACCELQ,Playwright
  • Languages: Java, SQL
  • Tools: HPQC, JIRA, Github,Bitbucket,Octane
  • CI/CD: Jenkins
  • Frameworks: Hybrid, Data-Driven, Page Object Model (POM)
  • Methodologies: Agile, Scrum
  • AI tools: ACCELQ,Github Copilot

Certification

NCino Platform Certified

Accomplishments

  • Bravo Award
  • Standing Ovation Award
  • Client Awards

Timeline

SENIOR ENGINEER

Wipro Technologies
01.2025 - Current

Application Development Senior Analyst

Accenture
10.2021 - 12.2024

Senior Software Engineer and

TechMahindra
03.2019 - 10.2021

Software Engineer

TechMahindra
03.2016 - 02.2019

Bachelor of Technology - Computer Science And Engineering

Jawaharlal Nehru Technological University
JYOTHSNA MSenior Engineer