Jyoti Alhat

Key Responsibilities:

• Assisted walk-in customers with product inquiries, locating items, and understanding usage and benefits.
• Handled billing and transactions using POS systems, managing cash, card, and digital payments with accuracy.
• Verified customer prescriptions and coordinated with pharmacists to ensure accurate dispensing of medications.
• Provided recommendations on alternative products or generic medicines when required.
• Supported online order processing and coordinated with delivery staff to ensure timely fulfillment.
• Maintained cleanliness and visual merchandising standards across store sections.
• Monitored stock levels, reported near-expiry or out-of-stock items, and helped organize inventory.
• Promoted store loyalty programs and explained benefits to customers to encourage repeat business.
• Ensured customer data confidentiality and adhered to pharmacy compliance protocols.
• Collaborated with pharmacists and store managers to ensure smooth day-to-day operations.

Key Responsibilities:

• Prepared patients for diagnostic procedures by obtaining medical history, explaining processes, and recording vital signs.
• Collected and handled blood, urine, and other specimens with strict adherence to aseptic techniques and labeling protocols.
• Assisted physicians and technicians during diagnostic tests, ensuring patient comfort and procedural efficiency.
• Monitored patients for adverse reactions and provided immediate first aid or emergency response as required.
• Maintained detailed and accurate patient records while upholding confidentiality and compliance with medical regulations.
• Educated patients on pre- and post-procedure care and responded to their queries with empathy and clarity.
• Ensured high standards of hygiene and infection control within diagnostic areas and treatment rooms.
• Coordinated with lab, radiology, and administrative teams for seamless patient care and efficient workflow.
• Managed medical inventory and basic equipment checks to support daily clinical operations.