JYOTI BAGDE
BALAGHAT
Summary
Dynamic front desk professional with extensive experience at Fairyland Clarks Inn, excelling in customer service and appointment scheduling. Proven ability to enhance guest experiences through effective multi-line phone management and payment processing. Recognized for strong time management and problem-solving skills, ensuring seamless operations and positive first impressions.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
HOTEL ROYAL CELEBRATION
BHOPAL
10.2025 - Current
- Greeted and welcomed visitors and customers, ensuring positive first impressions.
- Processed incoming and outgoing mail for timely delivery to recipients.
- Answered incoming calls, redirecting callers to appropriate personnel and taking messages as needed.
- Handled payment processing, providing accurate receipts, bills, and change.
- Scheduled and coordinated appointments for staff, optimizing daily office operations.
JT
Fairyland Clarks Inn
BHOPAL
12.2024 - 04.2025
- Greeted and welcomed visitors upon arrival, ensuring a positive first impression.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained organized front desk area, ensuring all materials were readily available.
- Assisted guests with inquiries and provided information about services offered.
Trainee
FAIRYLAND CLARKS INN
BHOPAL
04.2024 - 10.2024
- Administered guest check-in and check-out processes efficiently.
- Delivered front desk services to enhance guest experience.
- Assigned rooms while managing administrative tasks effectively.
- Processed guest payments accurately and promptly.
- Provided essential information, including meal timings and operator extensions.
- Coordinated delivery of mail and messages to guests for seamless communication.
Education
High School Diploma -
JAWAHARLAL NEHRU HOTEL MANAGEMENT INSTITUTE
BALAGHAT MP08-2023
12TH -
MP BOARD
01.2023
10TH -
MP BOARD
01.2021
Skills
- Customer service and guest relations
- Appointment scheduling and front desk operations
- Multi-line phone management
- Payment processing
- Time management and problem solving
- Team collaboration and adaptability
Disclaimer
I hereby declare that all the statements made in this resume are true, complete and correct to the knowledge.
Languages
- English
- HINDI
Personal Information
- Father's Name: DIPESH BAGDE
- Mother's Name: PURNA BAGDE
- Date of Birth: 05/23/06
- Gender: Female
- Nationality: India
- Marital Status: Unmarried
Timeline
Front Desk Receptionist
HOTEL ROYAL CELEBRATION
10.2025 - Current
JT
Fairyland Clarks Inn
12.2024 - 04.2025
Trainee
FAIRYLAND CLARKS INN
04.2024 - 10.2024
High School Diploma -
JAWAHARLAL NEHRU HOTEL MANAGEMENT INSTITUTE
12TH -
MP BOARD
10TH -
MP BOARD