Jyoti Bajaj
Gurgaon
Summary
Versatile sales professional with a passion for people management and a strong background in HR practices, including hiring, training, and team development. Demonstrated success in achieving sales targets, onboarding new clients, and fostering team productivity through strategic HR interventions. Combines a sales mindset with HR insight to build high-performing, customer-focused teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
AB Tutorials Pvt. Ltd.
Hauz Khas, New Delhi
02.2022 - 04.2025
- Empowered students through inbound and outbound calls, online and in-person counseling sessions for LAW UG and PG competitive exams like CLAT, AILET, SLAT, CHRIST, LSAT India, and LNAT UK, etc.
- Managed end-to-end admission cycles, including prospecting, counseling, and enrollment processes.
- Developed and implemented targeted marketing strategies to enhance enrollment numbers.
- Managed CRM records and maintained comprehensive follow-up protocols to ensure lead progression.
- Oversee team operations for lead assessment and distribution across the sales pipeline.
- Conduct workshops and training sessions to enhance team performance and sales effectiveness.
- Analyzed customer feedback and performance data to optimize lead-to-conversion rates.
HR Recruiter
Sunwide All Solutions
Rohini, New Delhi
03.2019 - 01.2022
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Established strategic partnerships with companies to provide end-to-end recruitment solutions and fulfill their talent acquisition needs.
- Negotiated and finalized recruitment service agreements with key companies, contributing to a steady pipeline of job vacancies and placements.
- Managed full-cycle recruitment processes, including sourcing, interviewing, and onboarding.
- Developed and maintained strong relationships with candidates throughout the recruitment process.
- Facilitated job fairs and networking events to promote company opportunities and culture.
- Provided training sessions for new team members on recruitment best practices.
- Analyzed market trends to enhance recruitment strategies and attract diverse talent pools.
Administrator
India Prints
Naraina Vihar, New Delhi
01.2018 - 02.2019
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Responded promptly to customer complaints in a professional manner.
Office Administrator
One Direction Institution
Rohini, New Delh
08.2017 - 12.2017
- Tele-counseling and making them visit to enroll for NEET exam preparation.
- Resolved customer complaints or answered customers' questions.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
B.A. English Honors - English Language And Literature
School of Open Learning
Delhi University08-2019
Senior Secondary -
GGSS
Samaypur, New Delhi05-2015
Secondary -
GGSS
Samaypur, New Delhi05-2013
Skills
- Customer relationship management
- Marketing strategy development
- Admissions process management
- Sales pipeline oversight
- CRM database management
- Recruitment process optimization
- Team training and development
- Effective communication
- Time management
- Problem solving
- Lead generation
- Sales operation
Certification
- French Language from Kalindi College, Delhi University
Timeline
Sales Manager
AB Tutorials Pvt. Ltd.
02.2022 - 04.2025
HR Recruiter
Sunwide All Solutions
03.2019 - 01.2022
Administrator
India Prints
01.2018 - 02.2019
Office Administrator
One Direction Institution
08.2017 - 12.2017
B.A. English Honors - English Language And Literature
School of Open Learning
Senior Secondary -
GGSS
Secondary -
GGSS
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