Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jyoti Chauhan

Jyoti Chauhan

Asset Manager & IT Admin
New Delhi

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
Languages
1
1
Certification
15
15
years of professional experience

Work History

Asset Manager IT Admin

Lenovo PCCW Solutions
04.2021 - 12.2024
  • Successfully installed office applications on user machines, boosting employee productivity and ensuring seamless operations.
  • Achieved a 90% resolution rate within stipulated timelines, minimizing operational disruptions and maintaining high levels of productivity.
  • Installation of MS office suit (Word/Excel/Power point).
  • Point of contact for all IT related queries Escalating the issues to L2/L3.
  • Resolving the issues within timeline with minimal outage.
  • Agencies ASTAR, HSA, Singapore

IT Admin

Bhavana Lace and Labels
03.2011 - 01.2014
  • Troubleshooting the desktop related queries.
  • Installation of office applications on the company desktops/Laptop.
  • Issuing laptops/desktops to end users.
  • Preparing templates, drafting letters, contracts.
  • Administer IT tickets related documentation.
  • Maintaining customer relationships as a value-added service.
  • Visiting/Auditing suppliers and manufacturers.
  • Delhi, India

Desktop Engineer, Asset Manager

NCS
01.2025 - Current
  • Resolved desktop-related queries daily, maintaining a smooth workflow for employees and reducing IT downtime.
  • Swiftly replaced faulty peripherals, minimizing operational disruptions, and enhancing overall efficiency by 10%.
  • Asset Handling
  • Users Onboarding offboarding.
  • Issuing laptops, disposal to sales proceed.
  • Agencies PA, Singapore

Education

MBA - Human Resources Management

Sikkim Manipal University
India
05-2012

Bachelor of Arts - undefined

University Of Delhi
India
05-2009

Skills

Asset Management

Vendor Management

Account Administration

Cloud Solutions

Network Security

Technical Troubleshooting

Remote Technical Support

Software Upgrades

Tracking and Documentation

Inventory Management

User support

Interpersonal Skills

Certification

COMPTIA A+

Timeline

Desktop Engineer, Asset Manager

NCS
01.2025 - Current

Asset Manager IT Admin

Lenovo PCCW Solutions
04.2021 - 12.2024

IT Admin

Bhavana Lace and Labels
03.2011 - 01.2014

Bachelor of Arts - undefined

University Of Delhi

MBA - Human Resources Management

Sikkim Manipal University
Jyoti ChauhanAsset Manager & IT Admin