

Objective centers on aligning with an organization to leverage skills and acquire additional experience while boosting productivity and enhancing reputation.
Data QA / Auditing, Manual Testing, Error Proofing, Document Control, Excel/Google Sheets.
Conducted daily quality audits on frontline team deliverables and agent interactions across multi-channel projects, ensuring 99%+ accuracy against project-specific guidelines.
Technical QA skills
Data Auditing & validation
Calibration & Call Audits
Core competencies
High Attention to details
Target driven performance
Soft skills
Communication
Teamwork
Time management