JYOTI DAS
JORHAT
Summary
Results-driven Back Office Executive at Regal Collection Agency, skilled in debt collection management and customer relationship management. Demonstrated expertise in optimizing processes and ensuring regulatory compliance, leading to timely resolutions. Proficient in data management and Excel spreadsheets, enhancing operational efficiency and accuracy in financial reporting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back Office Executive
Regal Collection Agency
Jorhat
12.2023 - Current
- Managed debt collection by maintaining communication channels to ensure timely resolutions.
Education
H.S.L.C -
IMMANUEL HIGHER SECONDARY SCHOOL
Zunheboto, Nagaland01-2018
H.S - Science
DCB COLLEGE
Jorhat01-2020
Bachelor of Science - Zoology
Jorhat Kendriya Mahavidyalaya
Jorhat01-2023
Skills
- Debt collection management
- Data entry accuracy
- Financial reporting
- Process optimization
- Regulatory compliance
- Customer relationship management
- Document management
- Problem resolution
- Program files maintenance
- File system management
- Data management
- Database maintenance
- Records management
- Excel spreadsheets
Certification
- 1 year diploma in ADCA (Computer)
Languages
Assamese
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Bengali
Advanced (C1)
C1
Timeline
Back Office Executive
Regal Collection Agency
12.2023 - Current
H.S.L.C -
IMMANUEL HIGHER SECONDARY SCHOOL
H.S - Science
DCB COLLEGE
Bachelor of Science - Zoology
Jorhat Kendriya Mahavidyalaya
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